Marcus Hernandez
Desert Hot Springs,CA
Summary
Dynamic Food and Beverage Manager at Target with a proven track record in inventory optimization and customer satisfaction. Skilled in backroom management and team training, I consistently exceeded performance metrics while enhancing service quality. Adept at strategic planning, I effectively reduced waste and improved operational efficiency. This being quick planning on spot and future planning as well for workload.
Overview
4
4
years of professional experience
Work History
Food and Beverage Manager
Target
Cathedral City, CA
09.2023 - Current
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained in store item not found percentage and decreased sales loss overtime.
- Planned and coordinated strategically to maximize efficiency and workload completion.
- Maintained highest standards for beverage quality and service.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
General Merchandiser
Target
Cathedral City, CA
07.2021 - 09.2023
Fulfillment Expert
Target
Cathedral City, CA
07.2022 - 08.2023
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
Education
Palm Springs High School
Palms SpringsSkills
Workload
Metrics
Planogram Team(setting store adjacencies)
Backroom management
Sales Floor Management
Timeline
Food and Beverage Manager
Target
09.2023 - Current
Fulfillment Expert
Target
07.2022 - 08.2023
General Merchandiser
Target
07.2021 - 09.2023
Palm Springs High School