Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
Timeline
Generic
Marcus Hickman

Marcus Hickman

Fort Worth,TX

Summary

Draw upon my administrative values, behaviors, leadership experience, and managerial courage to lead and continually develop our organization towards the present and future goals of our company on its path to becoming a highly reliable and top tier industry leader.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Director of Operations/Engagement Manager

Siemens Healthineers
09.2022 - Current
  • 10 year/$191m partnership
  • Oversaw successful implementation of partnership strategies and deliverables to drive partnership growth and productivity (i.e ActExcell, 3 PI projects, AIRC, TeamPlay, Syngo.Via, Syngo Virtual Cockpit, 5 Research projects, $56.7m Technology Roadmap, STEP)
  • Drove revenue growth through the identification of new and existing partnership opportunities and the expansion of existing products/services offerings.
  • Established strong relationships with key stakeholders at UTSW to improve collaboration and ensure alignment with partnership success.
  • Developed and executed strategic plans to achieve partnership goals and drive sustainable growth.
  • Mitigated risks and fallout by developing comprehensive and trusting relationships that ensured partnership continuity during unforeseen events or challenges.
  • Collaborated with senior management at Siemens and UTSW to develop and execute long-term partnership goals and objectives through Governance committees.
  • Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.

Director of Radiology, Cardiology, & IR

Methodist Mansfield Medical Center
11.2020 - 09.2022
  • Responsible for daily operations of 11 cost centers in Radiology and Cardiology services at multiple campuses while planning and executing strategic initiatives related to human resource, financial, communication, information, asset management, and service line development
  • Responsible for daily operations of Methodist Mansfield Breast Center while working closely with all stakeholders in breast surgery program to ensure value, excellence, and exceptional care is being delivered through reliable and sustainable strategies
  • Project manager for new $10 million Cancer Center at Methodist Mansfield
  • Financially responsible for department budget ($80 million), asset management and acquirement ($15 million), and staffing productivity (116 employees) to ensure a financially stable and profitable department to the hospital and system
  • Responsible for key department quality metrics attributing to hospital reimbursement through CMS/HCAHPS
  • Successfully positioned multiple modalities and departments for successful Joint Commission, Texas Department of Health, and American College of Radiology inspections while gaining multiple modality and department accreditations and awards
  • Established collaborative relationships with multiple departments as well as multiple nursing and support department leaders
  • These relationships consistently produced favorable outcomes through strong communication channels while focusing on key measurable areas and indicator performance.

Director of Radiology

Texas Health Rockwall
09.2019 - 11.2020
  • Responsible for daily operations of Radiology services at multiple campuses (Main Campus, Imaging Center, North Campus) while planning and executing strategic initiatives related to human resource, financial, communication, information, and asset management activities of assigned areas
  • Financially responsible for department budget ($91 million), asset management and acquirement ($8 million), and staffing productivity to ensure a financially stable and profitable department to the hospital and system
  • Responsible for key department quality metrics attributing to hospital reimbursement through CMS/HCAHPS
  • Responsible for daily operations of Texas Health Rockwall Breast Center while working closely with all stakeholders in breast surgery program to ensure value, excellence, and exceptional care is being delivered through reliable and sustainable strategies
  • Successfully positioned multiple modalities and departments for successful Joint Commission, Texas Department of Health, and American College of Radiology inspections while gaining multiple modality and department accreditations and awards
  • Established collaborative relationships with multiple departments as well as multiple nursing and support department leaders
  • These relationships consistently produced favorable outcomes through strong communication channels while focusing on key measurable areas and indicator performance.

Radiology Supervisor

Texas Health Southwest Fort Worth
01.2014 - 01.2019
  • Managed day to day operations of all imaging services within the facility while providing advanced leadership techniques to the benefit of the organization.

Education

Masters of Business Administration -

University of Texas
01.2021

American College of Healthcare Executives -

Member
01.2019

Evidence Based Practice Fellow -

Texas Christian University
01.2019

Bachelors of Science in Radiologic Sciences -

Midwestern State University
01.2015

Skills

  • Partnership Relations (internal and external)
  • Strategic Planning
  • Teamwork and Collaboration
  • Business Growth Initiatives
  • Operational Efficiency

Certification

  • 2015, Certified Computed Tomography Technologist – R.T. (CT), American Registry of Radiologic Technologists
  • 2014, Certified Radiologic Technologist R.T. (R), American Registry of Radiologic Technologists

Accomplishments

  • 2019, Distinguished Service Award, Texas Health
  • 2018, Quality, Innovation, and Patient Safety Award, Texas Health Southwest Fort Worth
  • 2016-2018, Chair of Process Improvement/Patient Safety Committee, Texas Health Southwest Fort Worth
  • 2015, Explorer Award, Texas Health Southwest Fort Worth
  • 2014-2018, Top Performer Award, Texas Health Southwest Fort Worth

Additional Information

  • 3i Project Initiative
  • Lung Cancer Screening EM Project Leader
  • Mentor Buddy (Emily Sederstrom)
  • Intern Mentor (TBD)

Timeline

Director of Operations/Engagement Manager

Siemens Healthineers
09.2022 - Current

Director of Radiology, Cardiology, & IR

Methodist Mansfield Medical Center
11.2020 - 09.2022

Director of Radiology

Texas Health Rockwall
09.2019 - 11.2020

Radiology Supervisor

Texas Health Southwest Fort Worth
01.2014 - 01.2019

Masters of Business Administration -

University of Texas

American College of Healthcare Executives -

Member

Evidence Based Practice Fellow -

Texas Christian University

Bachelors of Science in Radiologic Sciences -

Midwestern State University

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