MARCUS JAOCHICO
Summary
Motivated biology student with experience in basketball coaching and front desk operations. Demonstrates strong leadership, teamwork, and communication skills while creating a welcoming environment for visitors. Committed to professional growth, effective collaboration, and providing excellent customer service while building knowledge in the biological sciences.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Front Desk Receptionist
Club Sport
08.2025 - Current
- Greeted and assisted visitors, creating a welcoming atmosphere that enhanced visitor experience.
- Managed multi-line phone system, efficiently routing calls to appropriate departments to ensure seamless communication.
- Scheduled appointments and maintained calendars for staff members, optimizing time management.
- Collaborated with team members to streamline front desk procedures and elevate customer service standards.
- Trained new reception staff on office protocols and software systems, fostering team cohesion.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Assisted in maintaining office supplies inventory, facilitating smooth operational workflows.
Youth Camp Coach
Golden State Warriors
07.2025 - 09.2025
- Coached and mentored youth athletes (ages 7-14) in basketball fundamentals, fostering teamwork and sportsmanship to enhance player development.
- Led daily drills, games, and structured scrimmages with an emphasis on player development and confidence-building.
- Provided individualized feedback and encouragement to campers of all skill levels.
- Collaborated with coaches and camp staff to create a fun, safe, and inclusive environment, promoting positive experiences for all campers.
- Represented the Warriors organization with professionalism, energy, and enthusiasm during all camp activities and parent interactions.
Basketball Referee
San Ramon/SRYBL
- Officiated competitive youth basketball games, enforcing rules with fairness, ensured player safety by strictly enforcing game regulations and providing quick injury response when necessary, collaborated with coaches and league officials to maintain a structured and professional playing environment
Education
Diploma -
Dougherty Valley High School
San Ramon06-2025
Biology
Diablo Valley College
San Ramon08-2026
Biology
Las Positas College
Livermore, CA08-2026
Skills
- Communication
- Decision making
- Teamwork
- Time Management
- Leadership
- Collaboration
- Critical Thinking
- Customer service
- Appointment scheduling
- Multiline phone management
Certification
basic life support CPR and AED certified through American Heart Association
Extracurricular Activities
Basketball Dougherty Valley/Team Arsenal Over 10 years of experience playing competitive basketball developed skills such as teamwork and leadership gained first-hand experience with injury recovery challenges Dougherty Valley sports medicine clinic Gained hands-on experience in taping, icing, and using equipment for injury prevention and recovery.
Languages
- English: Fluent
- Tagalog: Fluent
- Kapampangan: Fluent
Timeline
Front Desk Receptionist
Club Sport
08.2025 - Current
Youth Camp Coach
Golden State Warriors
07.2025 - 09.2025
Basketball Referee
San Ramon/SRYBL
Diploma -
Dougherty Valley High School
Biology
Diablo Valley College
Biology
Las Positas College