MARCUS JOHNSON
Detroit,MI
Summary
Strategic Director of Client Development and Program Executive with expertise in client relationship management and business proposal development. Spearheaded initiatives to identify new clients and implement innovative solutions, driving organizational growth. Delivered effective strategies for customer engagement and satisfaction, fostering strong team collaboration and communication.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Director, Client Development
Infotree Global Solutions
06.2026 - 09.2026
- Formulated MSP business development strategies that identified and pursued partnership opportunities.
- Developed growth strategies for MSP partnerships, enhancing new business lead generation.
- Collaborated with global leaders at Infotree Global to align and optimize account growth strategies across regions.
- Built executive relationships with enterprise clients and hiring leaders. Drove requisition fulfillment.
- Monitor internal KPI and SLA performance and guide competitive pricing for cost-effective solutions.
- Partner with offshore recruitment team to align deliverables and fulfillment with business needs.
- Managed CRM, Monday.com, records for accounts, contacts, and pipeline activity.
- Shape global growth plans.
Program Executive
Allegis Global Solutions (AGS)
10.2022 - 04.2026
- Supported enterprise FTE and contingent workforce strategy across an account portfolio totaling $100M in spend.
- Managed program financial activities, including budgeting, forecasting, P&L tracking, and rate governance, while supporting cost-avoidance efforts.
- Delivered $1M annualized savings through rate management and cost avoidance; earned recognition as 2023 Supplier Partner of Year.
- Assisted with M&A workforce integration planning and execution to support smooth post-acquisition hiring.
- Improved supplier ecosystem and cross-program coordination by setting performance expectations for cross-functional resources and strengthening collaboration.
- Developed strategies to improve executive efficiency.
- Worked with cross-functional teams to deliver high-quality results within tight timelines.
- Developed detailed reports to monitor progress and performance tracking progress against organizational goals and objectives.
- Directed staff assignments, clarified priorities and goals.
- Built and maintained strategic client relationships.
Program Manager
Allegis Global Solutions (AGS)
10.2021 - 10.2022
- Facilitated program governance, customer sponsor communication, and financial oversight for budgeting and forecasting, ensuring alignment with organizational goals.
- Oversaw program governance processes and compliance.
- Improved supplier performance and ensured effective program governance.
- Drove stronger supplier performance and strategic supplier engagement, resulting in exclusive business opportunities.
- Developed operational roadmaps and SLA materials, including QBR packages and executive-ready performance reports to enhance stakeholder engagement.
- Delivered implementation of new MSP programs and VMS transitions, including Simplify and VNDLY.
- Produced Beeline-to-IRM integration improvements that reduced manual processes and improved data flow.
- Coordinated management of healthcare and light industrial workforce operations, optimizing resource allocation and service delivery.
Program Specialist II
Allegis Global Solutions (AGS)
04.2019 - 10.2021
- Led transition of 125+ temporary workers during Iron Mountain acquisition of BNY Mellon.
- Coordinated high-volume staffing support for complex hiring needs, ensuring alignment with business objectives.
- Supported high-volume staffing for acquisitions and new business launches, contributing to successful QBRs, audits, and system enhancements.
- Handled acquisition-related staffing coordination and transition activities.
- Built tiered requisition delivery model that improved fulfillment across U.S. and Canada.
- Provided labor market insights to strengthen fulfillment strategy across regions.
- Provided market intelligence that guided workforce planning and informed strategic hiring decisions.
Program Specialist I
Allegis Global Solutions (AGS)
07.2018 - 04.2019
- Managed 60+ active requisitions daily across multiple regions, coordinating with suppliers to meet ramp-up goals.
- Tracked requisitions daily for multiple regions.
- Streamlined communication with suppliers to address project needs effectively.
- Optimized talent acquisition workflows through VMS and MSP processes.
- Improved workflow consistency across AGS program administration tasks.
- Helped launch the disability inclusion employee resource group as a co-founder.
- Supported diversity and inclusion initiatives within the organization.
Account Manager
Aerotek (Allegis Group)
05.2017 - 07.2018
- Coordinated end-to-end recruiting and onboarding, coached recruiters, and maintained client pipeline in Salesforce.
- Put on-site recruiting approach in place, helping raise retention from 28.5% to 65%.
- Supported full-cycle recruiting efforts.
- Facilitated client engagement activities to strengthen relationships.
- Developed retention strategy to improve employee retention.
Education
Bachelor of Arts - Psychology
Wayne State University
Detroit, MI05-2015
Skills
- Workforce strategy and planning
- Contingent workforce operations
- M&A workforce integration
- Supplier optimization
- Budgeting and forecasting
- Financial management
- Rate management
- Supplier performance management
- DEI leadership
- Operational analytics
- Requisition management
- Hiring manager support
- Beeline/Vendor management system
- Cross-functional collaboration
- CRM management
- Project Management
- Performance Metrics Analysis
- Executive stakeholder partnership
- Account growth strategy
- Executive communication
- Strategic thinking
- Compliance and policy governance
- Data integrity
- Vendor management
Personal Information
Title: Program Strategy & Talent Solutions Leader
Certification
- Certified Contingent Worker Professional (CCWP)
Timeline
Director, Client Development
Infotree Global Solutions
06.2026 - 09.2026
Program Executive
Allegis Global Solutions (AGS)
10.2022 - 04.2026
Program Manager
Allegis Global Solutions (AGS)
10.2021 - 10.2022
Program Specialist II
Allegis Global Solutions (AGS)
04.2019 - 10.2021
Program Specialist I
Allegis Global Solutions (AGS)
07.2018 - 04.2019
Account Manager
Aerotek (Allegis Group)
05.2017 - 07.2018
Bachelor of Arts - Psychology
Wayne State University