Summary
Overview
Work History
Education
Skills
Timeline
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Marcus Jordan

Snellville,GA

Summary

Excellent verbal and written communicator with strengths in troubleshooting problems and building successful solutions.

Overview

4
4
years of professional experience

Work History

Process Assistant

Amazon
12.2023 - Current


  • Assisted managers in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved associate barriers to drive optimal workflow and business growth.
  • Monitored and reported on process performance to verify compliance with standards.

Process Guide & Learning Ambassador

Amazon
10.2021 - 12.2023
  • Problem solving
  • Training of new associates
  • Time management
  • Shipment tracking
  • Resolved inventory discrepancies by locating missing products and tracing record keeping errors
  • Kept products correctly labeled and immediately corrected problems for optimal inventory control
  • Led implementation of inventory management updates

Education

ITSA - Information Technology Security and Administration

MyComputerCareer
Raleigh, NC
08.2023

Skills

  • Shift planning
  • Performance monitoring
  • Labor tracking
  • Product flow coordination
  • Associate coaching

Timeline

Process Assistant

Amazon
12.2023 - Current

Process Guide & Learning Ambassador

Amazon
10.2021 - 12.2023

ITSA - Information Technology Security and Administration

MyComputerCareer

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Marcus Jordan