Marcus June
Ballston Lake,NY
Summary
Dedicated professional with expertise in crisis intervention and client advocacy. Proven ability to implement trauma-informed care and support individualized service plans, enhancing client progress and overall satisfaction. Compassionate, with a strong foundation in motivational interviewing and behavioral support. Experienced in developing individualized service plans and facilitating skill-building activities, committed to empowering clients towards independence and self-sufficiency.
Overview
12
12
years of professional experience
Work History
Community Support Professional
Northern Rivers Family Of Services
05.2025 - Current
- Assisted clients in accessing community resources and support services.
- Supported the development of individualized service plans tailored to client needs.
- Monitored client progress and reported findings to interdisciplinary teams for evaluation.
- Engaged clients in skill-building activities to promote independence and self-sufficiency.
- Documented client interactions accurately in case management software for compliance purposes.
- Provided crisis intervention support to clients experiencing immediate challenges or emergencies.
MSW Student Intern
St. Peter's Hospital, Emergency Department
08.2025 - 12.2025
- Conducted patient assessments to determine social service needs in emergency situations.
- Assisted multidisciplinary teams in developing comprehensive care plans for patients.
- Facilitated communication between healthcare providers and patients to ensure understanding of treatment options.
- Supported crisis intervention efforts by providing emotional support to patients and families.
- Documented case notes accurately to maintain compliance with hospital policies and procedures.
Assistant Director
Living Resources
10.2023 - 05.2025
- Coordinated program development initiatives to enhance service delivery across regional locations.
- Provide financial oversight for residences to ensure fiscal efficiency
- Maintaining compliance with all regulations, coordination with nursing, as well as other administrative departments such as finance/billing, QA, Corporate Compliance, HR, Training, etc.
- Maintain regulatory compliance: Ensuring all serious incident committee recommendations are completed, Ensure fire drills are being conducted according to regulations, Ensure dining plans are being carried out correctly, Ensure that all staff are trained in all the individuals’ specific needs
- Streamlined operational processes, resulting in improved efficiency and increased client satisfaction.
Youth Development Aide III
Office of Children and Family Services
02.2016 - 01.2021
- Facilitated educational activities promoting social and emotional development among youth.
- Collaborated with team members to create engaging program curricula tailored to diverse needs.
- Created a therapeutic living environment that supports the acquisition of pro-social skills and encourages development of skills in the arts, academia, & trade.
- Run daily groups/ programs of various topics including but not limited to: Cognitive and Dialectical Behavior Therapies (CBT/DBT), interpersonal skills & life skills, future planning, college prep.
- Recruited Drum Core International Instructor & Certified Barber instructor for the facility through community networking promoting teamwork, unity, selfcare, Physical/ Mental/ Emotional wellness, positive sense of self, personal autonomy, and agency.
International Outreach Intern (Full Time)
Campus Target
04.2014 - 09.2015
- Developed outreach strategies to engage student populations through targeted campaigns.
- Coordinated events promoting campus resources and services to enhance student involvement.
- Assisted in creating promotional materials, ensuring alignment with brand guidelines and messaging.
- Evaluated student feedback to refine outreach approaches and improve program effectiveness.
- Completed full language immersion program in Mandarin, supporting language acquisition through active participation in coursework and exams.
Education
Master of Science - Master of Social Work
University At Albany
Albany, New York, NY12-2025
Bachelor of Science - Population Health
SUNY Empire State College
Saratoga Springs, NY11-2021
Associate of Science - Liberal Arts: Social Science
Herkimer College
Herkimer, NY01-2019
Skills
- Behavioral support
- Client advocacy
- Motivational interviewing
- Multicultural sensitivity
- Social integration
- Crisis intervention
- Trauma-informed care
- Time management
- Mental health counseling
- Psychosocial counceling
Timeline
MSW Student Intern
St. Peter's Hospital, Emergency Department
08.2025 - 12.2025
Community Support Professional
Northern Rivers Family Of Services
05.2025 - Current
Assistant Director
Living Resources
10.2023 - 05.2025
Youth Development Aide III
Office of Children and Family Services
02.2016 - 01.2021
International Outreach Intern (Full Time)
Campus Target
04.2014 - 09.2015
Master of Science - Master of Social Work
University At Albany
Bachelor of Science - Population Health
SUNY Empire State College
Associate of Science - Liberal Arts: Social Science
Herkimer College