Marcus Kamerzell
Lakewood,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
5
5
years of professional experience
Work History
Sales Representative
Verizon
Denver, CO
05.2023 - Current
- Maintained up-to-date knowledge of all products and services available through the company.
- Developed relationships with customers in order to increase sales opportunities.
- Resolved customer complaints in a professional manner while maintaining high levels of customer service.
- Upsold additional products or services when applicable during phone calls.
Sales Representative
T-Mobile
Denver, CO
09.2022 - 04.2023
- Provided technical support for customers using the company's products or services.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Analyzed customer feedback to improve products and services.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Entry Support Mechanic
Denver International Airport
Denver, CO
10.2021 - 09.2022
- Inspected, maintained and repaired conveyor belts to ensure optimal performance.
- Replaced worn or damaged parts on conveyor systems.
- Performed scheduled maintenance checks on conveyors and related equipment.
Cashier
Home Depot
Lakewood, CO
07.2020 - 10.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Drive Thru Lead
Chick-fil-A
Lakewood, CO
06.2019 - 07.2020
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated drive-thru window efficiently to ensure fast order processing times.
Education
High School Diploma -
Alameda International Junior/Senior High School
Lakewood, CO05.2021
Skills
- Sales Closing
- Customer Service
- Customer Retention
- Customer Relations
- Product and Service Sales
- Exceeds Sales Goals
References
References available upon request.
Timeline
Sales Representative
Verizon
05.2023 - Current
Sales Representative
T-Mobile
09.2022 - 04.2023
Entry Support Mechanic
Denver International Airport
10.2021 - 09.2022
Cashier
Home Depot
07.2020 - 10.2021
Drive Thru Lead
Chick-fil-A
06.2019 - 07.2020
High School Diploma -
Alameda International Junior/Senior High School