Marcus Kondratyev
Port Charlotte,FL
Summary
I am a future entrepreneur as an Architect who is highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am looking forward to drive excellent customer relations and outstanding customer service. Lots of car knowledge and Architecture Engineer knowledge. My mother language is Russian and I am fluent in it. I am an over all happy person and will almost never see me un happy. I live a Christ centered life and strive to do good always.
Overview
6
6
years of professional experience
Work History
Customer Service Desk Associate
Home Depot
Port Charlotte, FL
01.2022 - 04.2024
- Consistently met or exceeded performance metrics and targets.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Navigated multiple software applications while assisting customers.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Resolved customer complaints, ensuring a positive experience.
- Conducted outbound calls for customer satisfaction surveys and promotions.
Dealership Car Detailer
Tacoma Car Sales
Tacoma, WA
06.2018 - 01.2021
- Expertly cleaned and sanitized vehicles using eco-friendly products.
- Maintained a clean, organized workspace at all times.
- Operated various cleaning equipment safely and efficiently.
- Detailed vehicle interiors, including vacuuming and steam cleaning.
- Conducted thorough inspections of vehicles post-cleaning.
Education
Associate of Science - Architecture Engineering
Florida SouthWestern State College
Fort Myers, FL01-2025
High School Diploma -
Lemon Bay High School
Englewood, FL05-2022
Skills
- Active Learning
- CRM Software
- Customer Education
- Complaint Handling
- Customer Service
- CAD Software
- Fast Learner
- Hands On
Languages
Russian
Professional
Affiliations
- Sunday Morning Service
- Youth Thursday Evenings
- College in Evenings
- Friend Hangouts at Night
Timeline
Customer Service Desk Associate
Home Depot
01.2022 - 04.2024
Dealership Car Detailer
Tacoma Car Sales
06.2018 - 01.2021
Associate of Science - Architecture Engineering
Florida SouthWestern State College
High School Diploma -
Lemon Bay High School
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