MARCUS LEBLANC-COBBS
Edina,MN
Summary
Experienced professional with a strong attention to detail and a knack for troubleshooting and managing complex tasks. Offers innovative solutions and excels at problem-solving, both independently and as part of a team. Highly adaptable and motivated by a passion for continuous learning and overcoming challenges. Recognized for building solid customer relationships and consistently projecting a friendly and professional image for the organization.
Overview
13
13
years of professional experience
Work History
SALES REPRESENTATIVE
XFINITY Store by Comcast
01.2023 - 12.2023
- Sales
- Troubleshooting
- Account Management
- Customer Service
- Communication
CHEMICAL APPLICATOR
Barrett Lawn Care
06.2021 - 11.2021
- Customer Service
- Chemical Mixing/Handling
- Chemical Applications
Certified Pest Control Technician
Adam's Pest Control Inc
02.2019 - 06.2021
- Wildlife Handling
- Chemical Handling/Mixing
- Chemical Applications
- Residential & Commercial Service
- Customer Service
- Problem Solving
- Communication
DELIVERY DRIVER
Lancer Dining Services
04.2017 - 02.2019
- Driving
- Food Handling
- Customer Service
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
PERSONAL CARE ASSISTANT
Accra Care
03.2011 - 04.2018
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals
- Instructors advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or education.
- Mentorship
Education
Certified Diploma - Information Technology Security
Summit Academy OIC
Minneapolis11.2024
High School Diploma -
FAIR School Downtown
Minneapolis06.2011
Skills
- Client Account Management
- Complex Problem-Solving
- Customer Service
- Self Motivation
- Decision-Making
- Adaptive Learning
- Training Facilitation
- Equipment Operation
- Complaint Resolution
- Safety Understanding
- Conflict Mediation
- Compassion and Empathy
Timeline
SALES REPRESENTATIVE
XFINITY Store by Comcast
01.2023 - 12.2023
CHEMICAL APPLICATOR
Barrett Lawn Care
06.2021 - 11.2021
Certified Pest Control Technician
Adam's Pest Control Inc
02.2019 - 06.2021
DELIVERY DRIVER
Lancer Dining Services
04.2017 - 02.2019
PERSONAL CARE ASSISTANT
Accra Care
03.2011 - 04.2018
Certified Diploma - Information Technology Security
Summit Academy OIC
High School Diploma -
FAIR School Downtown
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