Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marcus Ladare Smith

Moreno Valley,CA

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

8
8
years of professional experience

Work History

Certified Emerging Store Manager

Walgreens
09.2018 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Overnight Shift Leader

Walgreen's Pharmacy
02.2016 - 09.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Education

Licensed Pharmacy Technician -

Board of Pharmacy
Moreno Valley, CA
03.2023

High School Diploma -

Citrus Hill High School
Perris, CA
05.2012

Skills

  • Hourly Shift Management
  • Retail Inventory Management
  • Team Development
  • POS Systems
  • Operations Management
  • Store Merchandising
  • Loss Prevention
  • Accurate Money Handling
  • Friendly and Positive
  • Performance Reviews
  • Leadership Development
  • Team Leadership and Coaching

Languages

Spanish
Limited Working

Timeline

Certified Emerging Store Manager

Walgreens
09.2018 - Current

Overnight Shift Leader

Walgreen's Pharmacy
02.2016 - 09.2018

Licensed Pharmacy Technician -

Board of Pharmacy

High School Diploma -

Citrus Hill High School
Marcus Ladare Smith