Marcus Ladare Smith
Moreno Valley,CA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
8
8
years of professional experience
Work History
Certified Emerging Store Manager
Walgreens
Store 05527 Moreno Valley, CA
09.2018 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Overnight Shift Leader
Walgreen's Pharmacy
Store 7786 Riverside, CA
02.2016 - 09.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
Licensed Pharmacy Technician -
Board of Pharmacy
Moreno Valley, CA03.2023
High School Diploma -
Citrus Hill High School
Perris, CA05.2012
Skills
- Hourly Shift Management
- Retail Inventory Management
- Team Development
- POS Systems
- Operations Management
- Store Merchandising
- Loss Prevention
- Accurate Money Handling
- Friendly and Positive
- Performance Reviews
- Leadership Development
- Team Leadership and Coaching
Languages
Spanish
Limited Working
Timeline
Certified Emerging Store Manager
Walgreens
09.2018 - Current
Overnight Shift Leader
Walgreen's Pharmacy
02.2016 - 09.2018
Licensed Pharmacy Technician -
Board of Pharmacy
High School Diploma -
Citrus Hill High School