Marcus Sanders

• Managed daily route schedules to optimize efficiency and meet service deadlines.
• Coordinated with drivers to ensure compliance with safety regulations and company policies.
• Monitored vehicle performance and reported maintenance needs to prevent downtime.
• Assisted in training new staff on operational procedures and customer service standards.
• Facilitated regular team meetings to discuss performance goals and operational challenges.
• Enhanced customer satisfaction by resolving service issues promptly and professionally.
• Conducted driver ride-alongs and observations to evaluate and improve driver performance.
• Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
• Visited customers and customer sites to evaluate and resolve safety issues.
• Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
• Implemented safety protocols for employees, reducing workplace accidents and promoting a safe working environment.

Operated vehicle for transportation services. Because of prior experience I was approached by the owner about being the driver supervisor in December of 2014.

• Trained and mentored new staff, improving team cohesion and ensuring adherence to best practices.
• Coordinated communication between drivers and management to resolve operational issues promptly.
• Evaluated employee performance, providing constructive feedback directly to the drivers for professional growth.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Worked directly with new hires during their training to help in their career development, sharing knowledge from years of experience in the field.
• Tennessee Waste was acquired by Capital Waste in December of 2024

• Coordinated schedules for drivers, optimizing routes for efficiency and cost-effectiveness.
• Supervised daily routing operations to ensure timely waste collection and customer satisfaction.
• Implemented safety protocols, reducing incidents and promoting a culture of safety among staff.
• Trained new personnel on operational procedures, enhancing team performance and service delivery.
• I started with Allied Waste in January of 2006 and I don't remember the actual date Republic took over

• Supervised daily operations and ensured compliance with safety regulations.
• Trained and mentored team members on operational best practices.
• Implemented process improvements to reduce operational downtime.
• Coordinated waste collection schedules to enhance service efficiency.
• Trained new team members on site policies and procedures.
• Worked with personnel and managers to meet strict timelines.
• Oversaw personnel safety and efforts at work site.
• Resolved issues among team members to keep employees on task.