Marcus Schweizer
Apopka,FL
Summary
Ford Parts Specialist with proven expertise at Mullinax Ford of Central Florida. Demonstrated adaptability and exceptional customer service while efficiently identifying parts and minimizing delays. Proficient in CDK and skilled in multitasking, consistently exceeding expectations and enhancing productivity through effective collaboration with technicians and thorough research.
Overview
10
10
years of professional experience
Work History
Ford Parts Specialist
Mullinax Ford Of Central Florida
08.2015 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Ordered parts from various distributors to fulfill demands.
Education
No Degree - Vocational-Automotive Service Technician
Seminole State College of Florida
Sanford, FL08-2015
High School Diploma -
Lyman High School
Longwood, FL05-2013
Skills
- Proficient in CDK
- Task prioritization
- Adaptability and flexibility
- Multitasking Abilities
- Forklift operation
- Parts identification
Timeline
Ford Parts Specialist
Mullinax Ford Of Central Florida
08.2015 - Current
No Degree - Vocational-Automotive Service Technician
Seminole State College of Florida
High School Diploma -
Lyman High School
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