Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Smith

Chicago

Summary

Dynamic individual with proven success in my current field and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

6
6
years of professional experience

Work History

Academy Trainer

Walmart
05.2024 - Current
  • Conducts in-person training sessions in customer service, store operations, and leadership skills
  • Mentors and coaches associates, provides guidance and support to help them grow their careers
  • Supports store operations by executing daily workload, modeling best practices, and communicating with team leads
  • Models and teaches Walmart's One Best Way standards and procedures
  • Participates in team meetings to learn daily and weekly objectives; communicating with team leads to understand daily priorities
  • Assists team leads as needed; serves as manager on duty when team lead is absent
  • Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow
  • Follows company policy and procedures for utilizing equipment appropriately
  • Works inventory exceptions; corrects shelf capacities; completes and retains required paperwork, logs, and other documentation.

Engineer

Grand Bohemian Hotel
12.2023 - 05.2024
  • Conducted routine inspections of HVAC, plumbing, and electrical systems to ensure optimal functionality.
  • Diagnosed and repaired equipment malfunctions, enhancing guest comfort and operational efficiency.
  • Collaborated with housekeeping to address maintenance requests promptly, improving overall guest satisfaction.
  • Developed and maintained comprehensive records of maintenance activities and inventory management practices.
  • Maintained accurate records of all completed work orders, inventory levels, and warranty information for easy reference during audits or future repairs.
  • Conducted regular safety audits, ensuring compliance with local building codes and OSHA regulations.

General Laborer

Frank Contracting
09.2022 - 12.2023
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Delivered services to customer locations within specific timeframes.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Skilled at working independently and collaboratively in a team environment.

Job Site Lead

Express Professionals Employment
08.2020 - 09.2022
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Received and unpacked shipments and new equipment as directed.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Monitored warehouse to identify missing items, spills, and unusual activity.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.

General Production Laborer

Marc Remodeling Company
07.2019 - 08.2020
  • Executed painting projects with precision
  • Supported labor activities to ensure project completion while maintaining outdoor spaces through landscaping duties
  • Loaded and unloaded packages efficiently and safely, assisted with general labor tasks on construction sites
  • Participated in painting, clean-up, landscaping, and demolition activities.
  • Inspected products and machines to maintain quality and efficiency.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Met production targets and tight deadlines by collaborating closely with team members.

Education

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Wesley College
Dover, DE
05.2017

Criminal Justice

West Virginia Wesleyan University
Buckhannon, WV
12.2016

Skills

  • Strong work ethic
  • Effective communication
  • Problem solving
  • Interpersonal
  • Customer service
  • Safety procedures
  • Time management
  • Organization
  • Task prioritization

Timeline

Academy Trainer

Walmart
05.2024 - Current

Engineer

Grand Bohemian Hotel
12.2023 - 05.2024

General Laborer

Frank Contracting
09.2022 - 12.2023

Job Site Lead

Express Professionals Employment
08.2020 - 09.2022

General Production Laborer

Marc Remodeling Company
07.2019 - 08.2020

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Wesley College

Criminal Justice

West Virginia Wesleyan University

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Marcus Smith