Summary
Overview
Work History
Education
Skills
Timeline
Server

Marcus Springfield

Tampa,FL

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Carrabbas. Proven ability to enhance guest engagement and operational efficiency while training new staff. Adept in cash handling and injury prevention techniques, ensuring a safe and enjoyable environment for all patrons. Has also worked in the athletic field with shadowing athletic trainers and was a highschool football coach.

Overview

4
4
years of professional experience

Work History

Server

Carrabbas
11.2022 - Current
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed order accuracy and timeliness, enhancing overall operational efficiency in fast-paced environment.
  • Assisted in training new staff on menu knowledge and service standards, fostering team cohesion.
  • Collaborated with kitchen staff to ensure seamless communication and timely meal delivery.

Weight Room Monitor

Wabash College
11.2023 - 04.2024
  • Monitored weight room activities to ensure safety and proper equipment usage.
  • Assisted patrons with exercise techniques, promoting effective workout routines.
  • Enforced facility policies, maintaining a clean and organized weight room environment.
  • Conducted regular inspections of equipment to ensure functionality and safety standards.

Grill Cook

Burger King
08.2021 - 11.2022
  • Operated grill equipment following safety protocols to ensure safe food preparation.
  • Collaborated with team members to deliver timely service during peak hours.
  • Learned proper food handling techniques to maintain health standards and prevent contamination.
  • Adapted quickly to changing menu items and cooking methods based on customer needs.
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.

Field Worker

J&R Nursery
08.2021 - 02.2022
  • Conducted field surveys to gather data for project assessments and environmental impact studies.
  • Operated specialized equipment, ensuring compliance with safety protocols and operational efficiency.
  • Collaborated with team members to implement best practices in data collection and reporting processes.
  • Trained new field workers on standard operating procedures and safety measures for effective performance.

Education

Bachelor of Science - Exercise Science

Florida Atlantic University
Boca Raton, FL
12-2028

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Menu memorization
  • Sales techniques
  • Guest relations management
  • Injury prevention techniques
  • Documentation skills
  • Rehabilitation management
  • Strength training
  • Athletic coaching

Timeline

Weight Room Monitor

Wabash College
11.2023 - 04.2024

Server

Carrabbas
11.2022 - Current

Grill Cook

Burger King
08.2021 - 11.2022

Field Worker

J&R Nursery
08.2021 - 02.2022

Bachelor of Science - Exercise Science

Florida Atlantic University
Marcus Springfield