Marcus Tyson
Opelika,Alabama
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
2026
2026
years of professional experience
Work History
Catering Manager
The Conceirge
Columbus, GA
03.2025 - Current
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Oversaw financial aspects of catering operations including budgeting, cost control measures, invoicing, and expense tracking to maximize profitability.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
Bartender Trainer
Sips by Tip
Auburn,AL
09.2024 - Current
- Ensured compliance with local health regulations by properly sanitizing equipment and work surfaces after each use.
- Collaborated with fellow bartenders to ensure smooth shift transitions, resulting in seamless service throughout the night.
Bar Manager
Staybridge Suites Hotel
Auburn, AL
2022 - 07.2025
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bar Manager
Angus Steak House
Auburn, AL
2025 - 05.2025
- Established efficient employee schedules that maintained coverage during busy periods and lowered labor costs.
- Forged strong partnerships with suppliers by negotiating advantageous pricing and terms.
- Boosted customer satisfaction through staff training, operational oversight, and issue resolution.
Bartender
Waverly Local
Waverly, AL
03.2018 - 03.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
Finance
The University of Alabama
Tuscaloosa, ALSkills
- Customer service
- Problem-solving
- Cocktail creation
- Alcohol safety regulations
- Hygiene and cleanliness
- Supplier relations
- Mentoring
Timeline
Catering Manager
The Conceirge
03.2025 - Current
Bartender Trainer
Sips by Tip
09.2024 - Current
Bartender
Waverly Local
03.2018 - 03.2023
Bar Manager
Staybridge Suites Hotel
2022 - 07.2025
Bar Manager
Angus Steak House
2025 - 05.2025
Finance
The University of Alabama