Marcus Watson
Gilbert,AZ
Summary
Driven and decisive Senior HR Generalist offering 17+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior HR Generalist Partner
TaskUs
Chandler, AZ
06.2022 - Current
- Drafted and implemented HR policies in accordance with applicable laws.
- Resolved complex employee disputes through mediation or arbitration.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Developed training materials for staff members in order to improve their skillset related to client relations management .
Senior HR Generalist
LTV SaaS Growth Fund
Remote, AZ
09.2018 - 06.2022
- Developed and implemented strategies to increase employee engagement, satisfaction, and retention.
- Managed recruitment processes including job postings, interviewing candidates, onboarding new employees, and conducting exit interviews.
- Provided guidance on employment law matters such as disciplinary action, grievances, performance management, and terminations.
- Provided advice and counsel to leadership team members on a variety of personnel-related issues such as employee relations, conflict resolution, coaching techniques.
HR Generalist
Pinnacle Entertainment
Las Vegas, NV
02.2015 - 09.2018
- Assessed training needs based on performance evaluations or feedback from managers.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Conducted employee onboarding process, orientations, and exit interviews.
- Managed recruitment processes, including job postings and interviews.
HR Generalist/HRIS
Schaumburg Villas
Schaumburg, IL
05.2007 - 01.2015
- Investigated complaints of discrimination or harassment within the workplace.
- Developed and maintained employee database system to ensure accurate tracking of personnel information.
- Analyzed existing HRIS systems, identified areas for improvement, and implemented upgrades as needed.
- Performed regular maintenance activities on the HRIS system to ensure data accuracy and integrity.
Education
Bachelor of Science - Business Administration
Virginia College
Skills
- UKG, Workday, Greenhouse, iCIMS, ADP
- Performance Management
- Employee Engagement, Retention, and Communication
- Compliance, Audits, and Process Optimization
- Recruitment, Onboarding, Conflict Resolution
- Employer Branding, Proactive Recruiting
- Diversity, Equity, and Inclusion
- Morale Improvements
Certification
- Professional in Human Resources (PHR)
Timeline
Senior HR Generalist Partner
TaskUs
06.2022 - Current
Senior HR Generalist
LTV SaaS Growth Fund
09.2018 - 06.2022
HR Generalist
Pinnacle Entertainment
02.2015 - 09.2018
HR Generalist/HRIS
Schaumburg Villas
05.2007 - 01.2015
Bachelor of Science - Business Administration
Virginia College
Similar Profiles
Antim DubeyAntim Dubey
Team Leader at TaskusTeam Leader at Taskus
Aldo Rene Leyva PaniaguaAldo Rene Leyva Paniagua
Customer Support Specialist at TaskUsCustomer Support Specialist at TaskUs
Marlon Jay GalangMarlon Jay Galang
Operations Team Leader at TaskUsOperations Team Leader at TaskUs
Grzegorz SobierajGrzegorz Sobieraj
Social Media Content Moderator at TaskUsSocial Media Content Moderator at TaskUs
Sujit MagiyawalaSujit Magiyawala
Clinician Supervisor / Adult Medicine Physician at Evernorth Care Group / Cigna Medical GroupClinician Supervisor / Adult Medicine Physician at Evernorth Care Group / Cigna Medical Group