Marcus white
Brooklyn,NY
Summary
Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Supervisor
Gourmet Boutique
New York , NY
06.2021 - 07.2024
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Porter/Maintenance Technician
Gourmet Boutique
New York, New York
06.2019 - 05.2021
- Greeted customers and provided assistance with their needs.
- Assisted in unloading merchandise from delivery trucks.
- Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
- Maintained a safe work environment by adhering to all safety protocols.
- Moved furniture and other heavy objects as needed throughout the facility.
- Operated forklift safely while loading and unloading merchandise onto truck beds.
- Ensured that all areas were kept clean and tidy at all times.
- Performed regular inspections of floors, walls, ceilings, lights fixtures., for cleanliness standards.
- Performed basic maintenance and cleaning.
- Cleaned various work areas by mopping, vacuuming and polishing mirrors.
Porter/Inbound Receiver
Restaurant Depot
New York, New York
09.2016 - 04.2019
- Greeted customers and provided assistance with their needs.
- Assisted in unloading merchandise from delivery trucks.
- Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
- Loaded customer orders into vehicles for transport.
- Maintained a safe work environment by adhering to all safety protocols.
- Organized storage areas to maximize efficiency and promote a neat appearance.
- Received incoming shipments and verified contents against invoices or other documents.
- Operated forklift safely while loading and unloading merchandise onto truck beds.
- Provided excellent customer service by responding promptly to inquiries or complaints.
- Ensured that all areas were kept clean and tidy at all times.
- Performed regular inspections of floors, walls, ceilings, lights fixtures., for cleanliness standards.
- Performed basic maintenance and cleaning.
- Cleaned various work areas by mopping, vacuuming and polishing mirrors.
Produce Clerk/Porter
Dairy Queen
New York, New York
05.2016 - 11.2017
- Received and stocked incoming produce shipments.
- Organized displays of fresh fruits and vegetables in the store.
- Rotated produce items to ensure freshness.
- Kept accurate records of inventory levels and restocked as needed.
- Followed established food safety guidelines when handling perishables such as fruits and vegetables.
- Cleaned work areas throughout shift to maintain sanitation standards.
- Maintained cleanliness of department while adhering to health code regulations.
- Informed customers about various types of produce available.
Education
GED -
Swan Lake
New York, New York03-2003
Skills
- Process Improvement
- Business Development
- Strategic Planning
- Inventory Control
- Goal-Oriented
- Complex Problem-Solving
- Process Monitoring and Improvement
- Project Management
- Policy Enforcement
Timeline
Supervisor
Gourmet Boutique
06.2021 - 07.2024
Porter/Maintenance Technician
Gourmet Boutique
06.2019 - 05.2021
Porter/Inbound Receiver
Restaurant Depot
09.2016 - 04.2019
Produce Clerk/Porter
Dairy Queen
05.2016 - 11.2017
GED -
Swan Lake