Summary
Work History
Education
Skills
Additional Information
Timeline
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Dawn Selman

Huber Heights,OH

Summary

Experienced in loan management with a focus on customer relations. Skilled in client relationship management and strategic planning within a fast-paced environment. Strong problem-solving abilities to effectively resolve borrower issues and ensure compliance. Proven track record of maintaining accurate records and delivering exceptional service. Seeking new opportunities to leverage strong communication and problem-solving abilities. Dedicated to bringing value through effective coordination and client-focused strategies.

Work History

Account Manager

  • Process applications for, changes to, reinstatement of, and cancellation of insurance policies
  • Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records, accept and process payments of all types, submit applications for all aspects of banking needs and provide notary services as needed

Hospitality Industry

  • I have been a line cook and hostess in a restaurants and hospitals, supervisor of dining facility staff at a local college where I managed the daily duties, kept up with ordering and processed cash transactions to include balancing and deposits

Independent Contractor

  • Provided a variety of administrative support for multiple companies through a temp service to include document processing and time sheet management
  • As an Independent Contractor I also had the pleasure of working in a call center helping clients file for and follow-up on their applications for disability

Financial Services Representative

  • Began as a teller and worked my way up to Personal Banker and then Financial Coach
  • During my 20+ years in this role I learned new account opening procedures, loan applications both processing and funding, built connections to provide tools for growth, savings and investments and properly linked clients with both Mortgage Loan Originators and Financial Advisors

Assistant Manager

  • Worked for National Cash Advance processing cash advance loans and assisting in collections as well as opening new locations as needed

Education

Associate of Applied Sciences - Hospitality Management

Sinclair Community College
Dayton, OH
06-2015

Skills

  • Management
  • Customer Service
  • Organizational
  • Account management
  • Hospitality Industry Knowledge
  • Workload management
  • Financial services
  • Money handling
  • Deadline adherence
  • Customer service
  • Customer relationship management
  • Teamwork and collaboration

Additional Information

937-668-6986, weddingday0712@gmail.com, 4302 Pimlico Pl, Huber Heights, OH, 45424

Timeline

Account Manager

Hospitality Industry

Independent Contractor

Financial Services Representative

Assistant Manager

Associate of Applied Sciences - Hospitality Management

Sinclair Community College

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Dawn Selman