Mardanea Hooper
Palmdale,CA
Summary
patient focused, detail, oriented and computer, savvy, medical receptionist, personable, and courteous, and all interactions with patients and team members and skilled at anticipating position and practice needs effective in handling office and administrative task within busy multi physician practices
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Aya Healthcare
07.2020 - 10.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Receptionist Assistant
One Medical
02.2018 - 08.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Collected [Type] payments, processed transactions and updated relevant records.
- Handled cash transactions and maintained sales and payments records accurately.
care taker
Res care
02.2016 - 07.2017
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Ran errands for patients, did shopping, and picked up other necessities.
- Scheduled and accompanied clients to medical appointments.
- Communicated effectively with owners, residents, and on-site associates.
Education
diploma - business
Qurtz Hill High School
Palmdale, CANo Degree - CNA
Saint Joseph School of Nursing
1202 W Ave J Lancaster ,CA 9353403.2022
Skills
- Sales, microsoft word, server, Customer Support, Time management scheduling, multitasking
Certification
- CNA - Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Aya Healthcare
07.2020 - 10.2023
Receptionist Assistant
One Medical
02.2018 - 08.2019
care taker
Res care
02.2016 - 07.2017
diploma - business
Qurtz Hill High School
No Degree - CNA
Saint Joseph School of Nursing