Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mardoitchy Joseph

Brooklyn,USA

Summary

Professional, dependable front-desk candidate with experience in customer service, healthcare environments, and administrative support. Strong communication skills, confidentiality awareness, and calm problem-solving ability.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Clinical Extern

Phlebotomy Externship – TIA School of Allied Health
07.2025 - 07.2025
  • Achieved high standards in patient interaction documentation, resulting in improved care continuity. Optimized specimen labeling procedures, enhancing tracking efficiency. Strengthened confidentiality compliance measures, fostering trust and security in patient relationships.

Private Home Health Aide
09.2024 - Current
  • Daily patient communication, scheduling support, vital sign monitoring, confidentiality

Customer Service Associate

ShopRite – Gateway Mall
01.2024 - Current
  • Greet customers professionally, handle transactions, and resolve concerns efficiently

IT Support Assistant

Baruch College
09.2022 - 05.2023
  • Front-facing technical support, issue resolution, and office support

Education

Digital Marketing

Baruch College
01.2026

Certified Phlebotomist - undefined

TIA School of Allied Health
07.2025

High School Diploma - undefined

John Dewey High School
07.2021

Skills

  • Front Desk Operations
  • Customer Service
  • Phone & In-Person Communication
  • Scheduling
  • Data Entry
  • HIPAA Compliance
  • Time Management
  • Microsoft Office
  • Bilingual: English & Haitian Creole

Languages

English
Native or Bilingual

Certification

Certified Phlebotomy Technician (CPT) – NHA | Jul 2025

Timeline

Clinical Extern

Phlebotomy Externship – TIA School of Allied Health
07.2025 - 07.2025

Private Home Health Aide
09.2024 - Current

Customer Service Associate

ShopRite – Gateway Mall
01.2024 - Current

IT Support Assistant

Baruch College
09.2022 - 05.2023

Digital Marketing

Baruch College

Certified Phlebotomist - undefined

TIA School of Allied Health

High School Diploma - undefined

John Dewey High School