Mareli valdez
Brownsville
Summary
Skilled Medical Coordinator with a proven track record at Southwest Key Program, enhancing patient care through effective coordination and empathetic communication. Demonstrated expertise in HIPAA compliance and clinical documentation, alongside a knack for improving clinic performance. Achieved increased patient satisfaction by streamlining processes and fostering positive healthcare relationships.
Overview
4
4
years of professional experience
Work History
Medical Coordinator
Southwest Key Program
08.2022 - Current
- Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
- Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
- Implemented quality control measures to continually assess clinic performance, identifying areas for improvement and implementing solutions proactively.
- Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
Merchandise Associate
Wave
01.2021 - 08.2022
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Education
Bachelor of Arts - Social Work
The University of Texas Rio Grande Valley
Edinburg, TX05-2025
Associate of Arts - Social Work
Texas Southmost College
Brownsville, TX05-2023
Certificate - Medical Assistant
Southern Careers Institute
Brownsville, TX01-2021
Skills
- HIPAA compliance
- Patient confidentiality
- Verbal communication
- Clinical documentation
- Appointment scheduling
- Maintaining patient records
Languages
Spanish
Native or Bilingual
Timeline
Medical Coordinator
Southwest Key Program
08.2022 - Current
Merchandise Associate
Wave
01.2021 - 08.2022
Bachelor of Arts - Social Work
The University of Texas Rio Grande Valley
Associate of Arts - Social Work
Texas Southmost College
Certificate - Medical Assistant
Southern Careers Institute
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