Marelyn Villatoro
Austin,TX
Summary
Current Nursing Graduate with Bachelors in Science . Highly skilled with 2 years of clinical experience performing accurate and careful work in the healthcare industry. Demonstrating knowledge and skills necessary to provide care to the age of patients served on assigned units; knowing and applying principles of growth and development over the life span when providing nursing care. Detail-oriented, hardworking and reliable. Bilingual in Spanish and English. Knowledge in all Microsoft software.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Observer
Dell Children's Medical Center
05.2022 - Current
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Entered details into computer systems and managed database of information.
- Worked effectively with staff from all departments to coordinate resolutions.
- Transported patients between rooms and appointments or testing locations.
Patient Care Technician
Central Texas Rehabilitation Hospital
08.2021 - 08.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Responded to emergency situations to help with lifting and transporting patients.
Laboratory Assistant
Curative inc
11.2020 - 04.2021
- Assisting the CLS’ and Lab technicians on the Lab Accessioning and Plating teams
- Managed to process over 1,000+ tests, and report test results to patients
- Organized database to track business contacts and was commended for attention to detail and accuracy
- Processed patient specimens according to priority and documented results.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Logged patient information and recorded results into system.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Assist management with performance improvements
Receptionist Assistant
Individuals Healthcare Agency
03.2020 - 08.2020
- Managed multi-line telephone system and greeted claimants during office visits.
- Greeted numerous visitors, vendors and interview candidates.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Volunteer
Huntington Hospital
01.2020 - 08.2020
- Transported patients as needed
- Assisted nurses and other healthcare staff
- Visited patients and assisted them with feeding and/or hygiene needs
- Assembles /disassembles files
- Customer Service
- Responsible for executing day to day operations in volunteer office
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Supported program leaders with administrative support duties.
G&E Healthcare Services
09.2018 - 10.2019
- Served visitors by greeting and directing them appropriately
- Informing visitors by answering or referring inquiries
- Keeping a safe and clean reception area by complying with procedures, rules, and regulations
- Contributing to team effort by accomplishing related results as needed
- Operating with Microsoft Office Software
- Handling pressure
- Supporting continuity among work teams by documenting and communicating actions.
Education
Associate's degree - Natural Science
Pasadena City College
Bachelor of Science - Nursing
Concordia University At Austin
Austin, TX12.2022
Skills
- Resolving Problems
- Patient Confidentiality and Data Security
- Needs Determination
- Quality Standards and Protocols
- Documenting and Recording Information
- Calm and Effective Under Pressure
- Reading Comprehension
- Creative Solutions
- Basic Life Support
- Time Management
- 50 WPM Typing Speed
- Emotional Intelligence
Certification
Basic Life Support
Languages
Spanish
Native or Bilingual
Timeline
Patient Observer
Dell Children's Medical Center
05.2022 - Current
Patient Care Technician
Central Texas Rehabilitation Hospital
08.2021 - 08.2022
Laboratory Assistant
Curative inc
11.2020 - 04.2021
Receptionist Assistant
Individuals Healthcare Agency
03.2020 - 08.2020
Volunteer
Huntington Hospital
01.2020 - 08.2020
G&E Healthcare Services
09.2018 - 10.2019
Associate's degree - Natural Science
Pasadena City College
Bachelor of Science - Nursing
Concordia University At Austin
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