Maren Ballard
Summary
Administrative professional with extensive experience in managing office functions and supporting executive teams. Proven ability to optimize workflow and implement process improvements to achieve operational excellence. Recognized for strong collaboration skills and results-driven approach, ensuring reliable support and adaptability to changing requirements.
Overview
13
13
years of professional experience
Work History
Human Resources Analyst
Marin County Equal Employment
01.2023 - 09.2023
- Ensured compliance with employment laws and regulations through proactive policy development and regular audits.
- Facilitated resolution of employee relations issues by providing guidance, mediation, and conflict resolution services.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior for over 50 ongoing cases.
- Collaborated with managers to identify and address employee relations issues.
- Conduct investigative interviews to determine validity and severity of a discrimination, retaliation, or harassment claim including but not limited to respondents, complainants, and witnesses.
Code Enforcement Officer I/II
Marin County Community Development Agency
01.2021 - 12.2022
- Improved community safety by conducting thorough inspections and identifying code violations in residential properties.
- Enforced compliance with county regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
- Supported legal proceedings by providing accurate documentation of violations and actions taken, contributing to successful case outcomes.
- Coordinated efforts with law enforcement agencies when necessary to address criminal activity related to code violations, such as illegal dumping or unlicensed construction work.
- Facilitated positive relationships with community members by addressing concerns promptly and professionally, fostering trust in the code enforcement process.
Medical Secretary
Kaiser Permanente
01.2011 - 10.2014
- Supported healthcare professionals by efficiently managing high volume of patient calls and inquiries, ensuring timely responses.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Supported office staff and operational requirements with administrative tasks.
- Provided patient and physician support with state disability programs including FMLA, Paid Family Leave, and CA State Disability
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
Education
Bachelor of Science - Business Administration And Management
Sonoma State University
12.2021
Skills
- Onboarding processes
- HRIS systems
- Training and mentoring
- Job evaluation
- Office administration
- Document control
- Scheduling expertise
- Project management
Additional Information
Previously employed with Kaiser Permanente from 2006-2014 in various administrative positions
Timeline
Human Resources Analyst
Marin County Equal Employment
01.2023 - 09.2023
Code Enforcement Officer I/II
Marin County Community Development Agency
01.2021 - 12.2022
Medical Secretary
Kaiser Permanente
01.2011 - 10.2014
Bachelor of Science - Business Administration And Management
Sonoma State University
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