Results-oriented salesperson with proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
16
16
years of professional experience
Work History
Account Executive
Peloton
07.2023 - Current
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Executed successful sales strategies to convert leads into customers.
Resolved issues promptly to drive satisfaction and enhance customer service.
Account Associate
Peloton Interactive
10.2019 - 07.2023
Brought in over 8,000 new members to Peloton through bike, tread, row and membership sales over five years experience in Peloton Inside Sales,
Adept at multi-tasking and thriving in a fast-paced environment while coordinating numerous sales through chat, email and phone interactions.
Used digital software, such as SALESFORCE and DRIFT and traditional telephone approaches to generate sales leads.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Retail Sales Associate
West Elm
01.2019 - 02.2020
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Greeted customers, helped locate merchandise, and suggested suitable options.
Promoted offerings by expression passion for company brand, products, services and solutions to customers.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Development Representative
Peloton Interactive
09.2018 - 02.2019
Developed advanced understanding of products and services to react to customer objections, competitive questions, and other FAQs.
Developed successful strategies for identifying and converting prospective clients to long-term customers.
Built and managed accurate sales pipeline to maintain high volume of activity.
Crafted persuasive sales pitches to communicate value of company products and services.
Contributed to team objectives in fast-paced environment.
Achieved or exceeded company-defined sales quotas.
Retail Sales Associate
Williams Sonoma
01.2008 - 01.2019
Excelled in Sales and relationship building through constant research and attention to the products I represent as well as the customer that I am working with
Continually sought out for help in different aspects of the store such as visual displays, inventory management and product knowledge to assist co-workers.
Helped to manage Back of House for inventory, shipping and receiving and organization
Education
Bachelor of Science Degree - Recreation Management, Resort and Club Management
Florida State University
Skills
Communication
Relationship Building
Adaptability
Time Management
Organization
Technical Skills
Customer Relationships
Sales Expertise
Sales Quota Achievement
Product and Service Sales
Timeline
Account Executive
Peloton
07.2023 - Current
Account Associate
Peloton Interactive
10.2019 - 07.2023
Retail Sales Associate
West Elm
01.2019 - 02.2020
Sales Development Representative
Peloton Interactive
09.2018 - 02.2019
Retail Sales Associate
Williams Sonoma
01.2008 - 01.2019
Bachelor of Science Degree - Recreation Management, Resort and Club Management