Summary
Work History
Education
Skills
Timeline
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Maresa Madison

Douglasville,FLORIDA

Summary

Dynamic leader with a proven track record at STARBUCKS COFFEE COMPANY, excelling in customer service and sales growth. Leveraged strong multi-tasking and problem-solving skills to exceed sales goals and drive business objectives. Recognized for outstanding coaching and decision-making abilities, significantly enhancing team performance and store expansion. Highly motivated and performance driven.

Work History

Retail Store Manager

STARBUCKS COFFEE COMPANY
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.

Education

High School Diploma -

American Senior High School
Hialeah, FL
05.1984

Skills

  • Customer service
  • Strong multi-tasking
  • Retail operations
  • Problem-solving
  • Highly motivated
  • Decision-making skill
  • Sales growth
  • Scheduling
  • Sales analysis
  • Goal setting

Timeline

Retail Store Manager

STARBUCKS COFFEE COMPANY

High School Diploma -

American Senior High School
Maresa Madison