Maresa Rodriguez
Bell,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Transportation Dispatcher
Tarimas Mendez
04.2017 - Current
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Supported company growth initiatives by successfully managing an increased volume of shipments without sacrificing service quality or efficiency.
- Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Phlebotomist
Beautiful Reflections
06.2012 - 08.2014
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Enhanced patient satisfaction through prompt responses to inquiries, accurate appointment scheduling, and clear communication of policies.
- Conducted thorough insurance verifications for accurate billing and reduced claim denials.
Ultrasound Sonographer
South Medical Center
04.2008 - 09.2011
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Performed ultrasound scans and provided direct patient care after proper confirmation of study and patient identification.
- Completed ultrasound exam and verified proper documentation in ultrasound reporting system to facilitate accurate record-keeping.
- Stocked and prepared assigned room for smooth daily patient flow.
Education
Associate of Science - Mortuary Science
Cypress College
Cypress, CA09.2026
Skills
- Conflict resolution techniques
- Trucking dispatching
- Oral and written communications
- Data Entry
- Patient Scheduling
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Transportation Dispatcher
Tarimas Mendez
04.2017 - Current
Phlebotomist
Beautiful Reflections
06.2012 - 08.2014
Ultrasound Sonographer
South Medical Center
04.2008 - 09.2011
Associate of Science - Mortuary Science
Cypress College
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