Marianna Ybarra
Scottsdale,AZ
Summary
Versatile and dynamic professional with a proven track record at Care Bound Transportation and Wright Orthodontics. Excelled in patient care management and conflict resolution, enhancing client relationships and operational efficiency. Skilled in dental equipment and public relations management, contributing to significant service quality improvements.
Trustworthy individual with established customer service skills. Eager to learn and always willing to pitch in and help. Looking to join a renewable energy company in the position of Dispatcher.
Professional orthodontic assistant with significant experience in clinical and administrative tasks. Known for strong team collaboration, adaptability, and achieving results. Expertise in patient care, orthodontic procedures, and maintaining equipment. Reliable and effective in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Transportation Dispatcher
Care Bound Transportion
03.2024 - Current
- Developed strong relationships with clients and hospitals through proactive communication and problem-solving support.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Handled incoming calls and emails from hospitals regarding issues with patients discharge.
- Supported company growth initiatives by successfully managing an increased volume of patients without sacrificing service quality or efficiency to following patients and hospital check ins.
- Created driving routes and optimized plans for traffic, road conditions, and other factors.
- Monitored and tracked status of patients in transit to confirm on-time .
Lead Orthodontic Assistant
Wright Orthodontics
10.2022 - Current
- Assisted in the development of treatment plans tailored to individual patients'' needs, resulting in more effective treatments with better outcomes.
- Managed detailed patient records, ensuring accurate documentation for insurance purposes and treatment followup.
- Contributed to a positive work environment by fostering strong teamwork among staff members and promoting open communication.
- Enhanced patient comfort by providing thorough explanations of orthodontic procedures and answering questions.
- Assisted orthodontists with the application of braces, aligners, and other orthodontic appliances, ensuring proper placement for optimal treatment results.
Dental Assistant
Risas Dental And Braces
01.2021 - 10.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
High School Diploma -
Brookshire International Acadamey
Skills
- Conflict resolution techniques
- Weather Conditions Awareness
- Public Relations Management
- Employee Management
- HIPAA Compliance
- Clinical Documentation
- Oral hygiene education
- Staff Training and Development
- Dental impressions
- Oral Hygiene Instruction
- Patient Education
- Sterilization techniques
- Extractions
- Patient care management
- Digital radiography proficiency
- Dental equipment knowledge
- Orthodontic expertise
- Orthodontic appliance fabrication
- Appointment Scheduling
Certification
- Certified Administrative Dental Assistant (CADA) - Dental Assisting National Board, Inc.
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Transportation Dispatcher
Care Bound Transportion
03.2024 - Current
Lead Orthodontic Assistant
Wright Orthodontics
10.2022 - Current
Dental Assistant
Risas Dental And Braces
01.2021 - 10.2022
- Certified Administrative Dental Assistant (CADA) - Dental Assisting National Board, Inc.
- CPR/AED Certification
High School Diploma -
Brookshire International Acadamey
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