Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Maressa Ortiz

Pflugerville,TX

Summary

Organized Operations Support Staff verifies orders and coordinates fulfillment services to support operational efficiency. Fosters collaborative team environment to drive positive customer experiences. Proficient with office machinery and leverages strong multi-tasking skills to meet deadlines by prioritizing assignments.

Overview

5
5
years of professional experience

Work History

Operations Support Specialist

Navient Solutions
01.2018 - 06.2023
  • Collaborated with operations team to provide excellent customer service and foster positive work environment.
  • Performed administrative duties and prepared operational procedures to assist operations support manager.
  • Complied with systems procedures, business processes and company policies to promote workplace safety and quality.
  • Liaised with freight forwarders and carriers to arrange product movements and deliveries.
  • Collected, arranged, and input information into database system.
  • Performed 25 + emails per day

Education

High School Diploma -

Hendrickson High School
Pflugerville, TX
06.2016

Skills

  • Customer Care
  • Communication
  • Problem Solving
  • Strong Verbal and written communication skills
  • Research and Analysis
  • Document Uploading

Languages

English

Hobbies

Cooking new food recipes

Baking

Out door activities

Timeline

Operations Support Specialist

Navient Solutions
01.2018 - 06.2023

High School Diploma -

Hendrickson High School

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Maressa Ortiz