Margaret Adewuyi
Richmond,VA
Summary
Dynamic Assistant Manager at Dollar General Market with proven expertise in customer service and team leadership. Enhanced operational efficiency through effective inventory management and staff training, resulting in improved customer satisfaction. Skilled in conflict resolution and workplace safety compliance, fostering a positive environment that drives team performance and customer loyalty.
Overview
1
1
Certification
Work History
Assistant Manager
Dollar General Market
- Assisted in managing daily store operations and team performance.
- Coordinated staff schedules to optimize coverage and enhance customer service.
- Implemented inventory management procedures to reduce stock discrepancies.
- Trained new employees on company policies and operational standards.
- Ensured compliance with safety regulations, resulting in a safer shopping environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Crew Trainer
Susdewitt Enterprises
- Assisted in managing daily store operations and team performance.
- Coordinated staff schedules to optimize coverage and enhance customer service.
- Implemented inventory management procedures to reduce stock discrepancies.
- Trained new employees on company policies and operational standards.
- Ensured compliance with safety regulations, resulting in a safer shopping environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Obokun High School
Ilesa, Nigeria Associate Degree in Architecture - Architecture
Yaba College of Technology
Lagos Nigeria 12.2010
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Conflict resolution
- Verbal and written communication
- Workplace safety compliance
- Coaching and mentoring
- Microsoft office expertise
- Computer skills
- Problem resolution
- Multitasking Abilities
- Active listening
Certification
CNA
CPR
Timeline
Assistant Manager
Dollar General Market
Crew Trainer
Susdewitt Enterprises
High School Diploma -
Obokun High School
Associate Degree in Architecture - Architecture
Yaba College of Technology