Dynamic healthcare professional with extensive experience in patient services and clinical education. Proven track record in developing effective care protocols and training nursing teams to implement evidence-based practices. Strong advocate for interdisciplinary collaboration to ensure high-quality patient outcomes.
Overview
34
34
years of professional experience
1
1
Certification
Work History
DIRECTOR OF PATIENT SERVICES
Sun Rise Hospice
Rancho Cucamonga
06.2012 - Current
Developed patient service protocols to improve care delivery and streamline operational workflows, resulting in enhanced patient satisfaction.
Implemented patient feedback systems to facilitate continuous service improvement based on patient insights.
Collaborated with healthcare teams to identify patient needs and improve service quality initiatives.
Implemented strategies for enhancing efficiency within the department by utilizing technological resources such as electronic medical records systems or computerized physician order entry systems.
Facilitated interdisciplinary team meetings between clinicians, nurses, and social workers to coordinate care plans for individual patients.
Ensured that all necessary documentation was completed accurately and on time, in accordance with established policies and procedures.
Trained new employees on organizational policies and procedures, ensuring adherence to standards in patient service delivery.
CLINICAL NURSE EDUCATOR
County College of Nursing
Los Angeles
06.2008 - 06.2011
Facilitated training sessions on evidence-based practices, fostering a culture of continuous learning among nursing teams.
Collaborated with interdisciplinary teams to assess the educational needs of student nurses.
Provided ongoing mentorship to nurses throughout their career journey to foster professional development and growth.
Assessed the learning needs of nurses by observing their practice, assessing knowledge gaps, and administering pre-and post-test evaluations.
Designed simulations using high-fidelity mannequins to provide realistic experiences for student nurses before working with real patients.
Prepared course materials, such as syllabi, homework assignments, and handouts.
Initiated, facilitated, and moderated classroom discussions.
Revised and evaluated curricula, course content, and methods of instruction.
Maintained regularly scheduled office hours to advise and assist students.
Prepared and delivered lectures to final year nursing students on topics such as role transition and conflict resolution.
REGISTERED NURSE, INTENSIVE CARE UNIT
Acardia Methodist Hospital
Acardia
06.2006 - 06.2011
Collaborated with interdisciplinary teams to develop and execute comprehensive care plans for critically ill patients.
Provided critical care to acutely ill patients in the intensive care unit.
Utilized evidence-based practice guidelines to ensure quality patient outcomes.
Performed comprehensive physical assessments, including vital signs, lab values, and diagnostic tests interpretation.
Evaluated the effectiveness of nursing interventions by monitoring patient responses and adjusting plans accordingly.
Educated patients and their families on disease processes, treatment options, and post-discharge care plans.
Participated in code blue and rapid response teams, providing timely and effective emergency care in critical situations.
Administered and managed advanced life support interventions, including ventilator management, cardiac monitoring, and hemodynamic monitoring.
Monitored patients for changes in status and indications of conditions such as sepsis and shock, and instituted appropriate interventions.
Clinical Nurse Instructor
Riverside Community College
Riverside
01.2007 - 06.2008
Instructed nursing students in clinical settings to enhance practical skills.
Provided feedback to students on clinical practice and skill development.
Monitored student progress throughout clinical rotations and provided feedback to faculty members.
Assessed clinical education needs and patient and client teaching needs using various methods.
Registered Nurse, Intensive Care Unit
Greater El Monte Community Hospital
El Monte
02.2001 - 03.2008
Performed bedside procedures such as wound dressing changes, catheterizations, IV starts and changes, tracheostomy care.
Collaborated with other healthcare professionals to ensure optimal patient care.
Provided care to critically ill patients in a fast-paced environment.
Responded quickly and effectively to code blue situations for cardiopulmonary resuscitation and advanced cardiac life support.
Coordinated with multidisciplinary team members to develop individualized plans of care for each patient.
Monitored ventilator settings and adjusted as needed according to physician orders or established protocols.
Evaluated the effectiveness of nursing interventions through ongoing assessment of patient responses and outcomes.
Clinical Instructor for LVN Students
Summit Career College
Anaheim
01.2005 - 06.2007
Facilitated hands-on clinical practice for students in diverse healthcare settings.
Integrated evidence-based practice into teaching, promoting up-to-date patient care techniques.
Evaluated student performance, providing constructive feedback to foster professional growth.
Staff Nurse-Medical-Surgical Ward
Los Angeles County/USC General Hospital
Los Angeles
02.1992 - 06.2000
Provided direct patient care including wound dressing, administering medication and IV therapy.
Administered medications and treatments per physician orders.
Monitored patient vital signs and reported changes to medical staff.
Assisted in patient assessments and developed care plans collaboratively.
Coordinated care with interdisciplinary teams to ensure patient safety.
Implemented infection control measures to maintain a safe environment.
Documented patient progress and interventions in electronic health records.
Coordinated discharge planning to ensure continuity of care post-hospitalization.
Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
Education
Master of Science - Post Graduate Family Nurse Practitioner
Walden University
Minneapolis, MN
08-2027
MASTER OF SCIENCE (M.S.) - NURSING
University of Phoenix
Phoenix, AZ, US
03-2023
BACHELOR OF SCIENCE (B.S.) - NURSING
University of Phoenix
Phoenix, AZ, US
02-2004
Skills
Clinical education
Evidence-based practice
Curriculum development
Simulation training
Nursing procedures
Teaching strategies
Student evaluation
Managing simulation equipment
Managing simulation equipment
Supervising students
Student mentoring
Classroom management
Practical instruction
Problem-solving abilities
Professionalism
Certification
Registered Nurse
Timeline
DIRECTOR OF PATIENT SERVICES
Sun Rise Hospice
06.2012 - Current
CLINICAL NURSE EDUCATOR
County College of Nursing
06.2008 - 06.2011
Clinical Nurse Instructor
Riverside Community College
01.2007 - 06.2008
REGISTERED NURSE, INTENSIVE CARE UNIT
Acardia Methodist Hospital
06.2006 - 06.2011
Clinical Instructor for LVN Students
Summit Career College
01.2005 - 06.2007
Registered Nurse, Intensive Care Unit
Greater El Monte Community Hospital
02.2001 - 03.2008
Staff Nurse-Medical-Surgical Ward
Los Angeles County/USC General Hospital
02.1992 - 06.2000
Master of Science - Post Graduate Family Nurse Practitioner