Margaret Alexander
Poughkeepsie ,NY
Summary
Dynamic Housekeeping Supervisor with a proven track record at Sandals, excelling in training and mentoring staff to uphold high sanitation standards. Expert in optimizing team performance and enhancing guest satisfaction through effective communication and efficient resource management. Committed to maintaining a clean, safe environment while ensuring compliance with health regulations.
Overview
2026
2026
years of professional experience
Work History
Housekeeping Supervisor
Sandals
- Supervised daily housekeeping operations to ensure compliance with quality standards.
- Trained and mentored staff on best practices for cleaning and sanitation procedures.
- Conducted inspections of guest rooms and public areas to maintain cleanliness and safety.
- Developed efficient work schedules to optimize team performance and resource allocation.
Housekeeping
The Grand Rehabilitation Nursing Home
Poughkeepsie, NY
06.2025 - Current
- Coordinated with housekeeping staff to ensure cleanliness and readiness of rooms upon guest arrival.
- Provided housekeeping and laundry services, shopped for food and served meals and snacks.
- Maintained a clean and safe living environment by performing light housekeeping tasks routinely.
- Streamlined housekeeping duties for increased efficiency and a consistently clean living environment.
- Upheld a clean work environment by performing routine housekeeping tasks around the machine area.
- Expedited room turnover times by consistently meeting deadlines for delivering fresh linens to housekeeping staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Maintained a safe home environment for patients through thorough housekeeping and organization tasks.
- Improved communication with housekeeping and maintenance departments, ensuring guest requests were promptly fulfilled.
- Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Collaborated with nursing home staff to address urgent or unplanned housekeeping needs effectively.
- Ensured compliance with health, safety, and environmental regulations within the housekeeping department''s operations.
- Maximized efficiency through careful organization of housekeeping carts and proper utilization of supplies.
Education
No Degree - Food And Nutrition
Alexandra Secondary High School
Jamaica WICertificate - Practical Nursing
St John Ambulance
Jamaica WISkills
Cleaning and sanitation
Guest relations
Customer service-focused
Customer service
Task assignment
Cleaning techniques
Training and mentoring
Health and safety compliance
Staff training and development
Cleaning bathrooms
Vacuuming and sweeping
Customer relationship management
Sanitation standards
Sorting and washing laundry
Chemical handling
Ordering cleaning supplies
Supply inventory management
Document control
Folding clean laundry
Staff evaluations
Employee evaluations
Waste disposal
Quality assurance
Dusting furniture
Housekeeping
Employee engagement
Turndown service
Mopping and buffing floors
Clear communication
Timeline
Housekeeping
The Grand Rehabilitation Nursing Home
06.2025 - Current
Housekeeping Supervisor
Sandals
No Degree - Food And Nutrition
Alexandra Secondary High School
Certificate - Practical Nursing
St John Ambulance