Margaret Cummings
Spring,TX
Summary
Accomplished retail leader with 17+ years of bakery and dairy management experience in high-volume grocery environments. Proven success leading teams, generating $31,000 in weekly bakery sales, and maintaining shrink at 3% against an 8% target. Skilled in inventory management, strategic merchandising, quality control, and delivering exceptional customer experiences.
Overview
20
20
years of professional experience
Work History
Bakery Manager
Kroger
New Caney, Texas
06.2010 - Current
- Drive more than $30,000 in weekly bakery sales through strategic merchandising, product availability, and seasonal promotions
- Direct daily bakery production to meet sales demand while maintaining freshness, quality, consistency, and presentation standards
- Manage, train, and schedule a team of nine associates to meet production, quality, and customer service standards
- Manage inventory through accurate ordering, stock-level monitoring, product rotation, and production planning
- Maintain shrink at 3%, exceeding the target of 8% each period
- Ensure compliance with food safety standards and health regulations in bakery operations
- Deliver personalized service through custom cake orders, addressing customer needs and promptly resolving customer concerns
Dairy Manager
Walmart
Houston, Texas
09.2006 - 05.2009
- Led daily dairy operations, including stocking, merchandising, and associate workflow
- Managed inventory and ordering to maintain product availability and prevent overstock
- Reduced shrink through accurate production planning, date checks, and proper product rotation
- Confirmed pricing accuracy and checked all department signage, maintaining correct sale prices
Education
High School Diploma -
Booker T. Washington
Houston, TX05-2005
Skills
- Bakery operations
- Food safety compliance
- Production Planning
- Inventory management
- Shrink reduction
- Sales and Merchandising
- Team leadership
- Employee Scheduling
- Customer Service
- Conflict management
Timeline
Bakery Manager
Kroger
06.2010 - Current
Dairy Manager
Walmart
09.2006 - 05.2009
High School Diploma -
Booker T. Washington