Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Margaret Dunn

Woodstock,GA

Summary

Dynamic leader with a proven track record at Hilton, excelling in operational management and P&L oversight. Spearheaded process improvements and technology integrations, enhancing operational efficiency and team performance. Skilled in PEP, OnQ, and Lobby applications, with a talent for mentoring and goal-oriented performance. Achieved significant improvements in productivity and operational success through strategic planning and detailed documentation management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Regional Manager

Hilton
Atlanta, GA
01.2024 - Current
  • Maintained accurate records of all operational activities in accordance with company guidelines.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Visited regional locations to verify full functionality and operational effectiveness.
  • Recruited and trained employees to enable adherence to common standards and procedures.
  • Provided technical guidance on the implementation of new systems and technologies in the region.
  • Delegated work to staff, setting priorities and goals.

General Manager

Home2 Suites by Hilton Hotel
Cartersville, GA
12.2022 - 01.2024
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.

Education

Some College (No Degree) - Nursing

West Georgia Technical College
La Grange, GA

Skills

  • Proficient in PEP, OnQ, and Lobby applications
  • Operational management
  • Multi-million dollar P&L management
  • Goal-Oriented Performance
  • Process Improvement Leadership
  • Detailed Documentation Management

Certification

  • Certified Hilton General Manager for 2 brands
  • Sales Leadership Certification with Hilton
  • CPR certified

Timeline

Regional Manager

Hilton
01.2024 - Current

General Manager

Home2 Suites by Hilton Hotel
12.2022 - 01.2024

Some College (No Degree) - Nursing

West Georgia Technical College

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Margaret Dunn