Summary
Overview
Work History
Education
Skills
Timeline
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Margaret Fouse

Rockford

Summary

Dynamic supervisor with a proven track record at Club Demonstration Services, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, while maintaining compliance with industry standards. Recognized for decision-making skills that resolved conflicts and improved workflow efficiency, fostering a culture of excellence.

Overview

31
31
years of professional experience

Work History

Supervisor

Club Demonstration Services at Costco
08.2016 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Liquid Production Specialist

Perrigo
08.1994 - 12.2013
  • Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
  • Delivered quality products with effective use of control procedures and good inspection skills.
  • Collaborated with engineers to refine product designs, resulting in smoother manufacturing processes and higher-quality end products.
  • Maintained equipment in good working order by checking settings and operation, troubleshooting problems, and completing basic repairs.
  • Maintained compliance with industry regulations concerning environmental impact, workplace safety standards, and product quality requirements.

Education

Associate of Science - Accounting

Kalamazoo Valley Community College
Kalamazoo, MI
01-2002

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making

Timeline

Supervisor

Club Demonstration Services at Costco
08.2016 - Current

Liquid Production Specialist

Perrigo
08.1994 - 12.2013

Associate of Science - Accounting

Kalamazoo Valley Community College

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Margaret Fouse