Summary
Overview
Work History
Education
Skills
Timeline
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Margaret Guccione

Eureka,MO

Summary

Versatile and ambitious with a strong work ethic and a passion for creativity. Ability to focus intensely, excel under pressure and lead teams effectively. Eager to contribute dynamic skills and enthusiasm to drive success in any role.

Overview

6
6
years of professional experience

Work History

Guest Service Representative

Six Flags, Inc.
Eureka, USA
07.2023 - Current
  • Fast-paced, computer-skilled, and communications job, where I interact with many different people whether it's on the phone, through email, or face-to-face interactions
  • Quick thinking and efficient with proper skills to handle all types of individuals
  • I sell tickets, handle complaints, respond to guest emails, process refunds, administer proper accommodations to guests, as well as resolve most guest-facing issues
  • We are seen and treated as the representatives of the park and company

Team Member

Panera Bread
Eureka, USA
11.2022 - Current
  • I manage order-taking, food preparation, and the collection of necessary items, ensuring each order is of the highest quality in a fast-paced setting
  • I also efficiently stock and clean every required station to prepare for the following day and manage the donation of unsold goods at night's end

Ride Operator

Six Flags, Inc.
Eureka, USA
08.2019 - 10.2023
  • While working with the admissions department, I was given the opportunity to cross train in the rides department
  • Through this experience, I was able to demonstrate an ability to remain focused and flexible in fast paced environments, exhibit strong attention to detail and commitment to safety
  • I was able to develop my ability to maintain composure and react well in stressful or emergency situations

Admissions Team Member

Six Flags, Inc.
Eureka, USA
06.2019 - 07.2023
  • Through this position I provided world-class guest service to all visitors and team members, ensuring a welcoming atmosphere
  • Assisted guests with general park information and feedback, greeted guests upon arrival, selling parking passes and directing traffic as needed, and maintained positive interactions with guests and team members, fostering a collaborative environment

Education

Associate of Science - Electrical System Design Techcnology

Ranken Technical College
St Louis, MO
05-2026

High school diploma -

Eureka High School
Eureka, MO
05.2021

Skills

  • Cashiering
  • Food preparation
  • Customer support
  • Guest accommodations
  • Complaint handling
  • Safety procedures
  • POS system expertise
  • Cleaning and sanitization

Timeline

Guest Service Representative

Six Flags, Inc.
07.2023 - Current

Team Member

Panera Bread
11.2022 - Current

Ride Operator

Six Flags, Inc.
08.2019 - 10.2023

Admissions Team Member

Six Flags, Inc.
06.2019 - 07.2023

Associate of Science - Electrical System Design Techcnology

Ranken Technical College

High school diploma -

Eureka High School

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Margaret Guccione