Margaret Hinkle
Ocala
Summary
Resourceful Deputy Tax Collector with relevant experience in municipal tax collection, enforcement of tax laws, and customer service. Skills include clear communication, adherence to regulations, and efficient problem-solving. Previous work resulted in streamlined processes for tax collection, improved taxpayer compliance, and enhanced internal procedures.
Overview
2023
2023
years of professional experience
2026
2026
years of post-secondary education
Work History
Certified Deputy Tax Collector
Marion County Tax Collectors Office
Ocala
09.1975 - 08.2022
- Full aspects of Accounting including accounts payable and receivables. Excel spread sheets, setting appointments. Answering phone and setting appointments. Working with Customers for their Concealed Carry Permit. Scanning and imaging legal documents.
- Provided customer service to taxpayers regarding payment options and inquiries.
- Created balance sheets, income statements and tax reports.
- Assessed and collected delinquent taxes on behalf of the municipality.
- Analyzed financial data from various sources and prepared reports accordingly.
- Maintained detailed reports for all tax collection activities.
- Coordinated with other departments within the municipality to ensure accurate information sharing.
- Monitored accounts receivable for overdue taxes or fees and took appropriate action when necessary.
- Prepared collection documents such as liens, levies, garnishments.
- Participated in departmental training opportunities to stay up-to-date on best practices in the field.
- Resolved taxpayer disputes in a timely manner.
- Attended meetings with representatives from local businesses to discuss their tax obligations.
- Ensured that all paperwork was completed correctly before submitting it for processing.
- Investigated taxpayer complaints related to billing discrepancies or overpayments.
- Ensured accuracy of all tax records, payments and calculations.
- Collaborated with county auditors on revenue projections for upcoming years' budgets.
- Processed credit card payments from taxpayers using secure online systems.
- Discussed and explained various tax forms with taxpayers.
- Maintained up-to-date contact information for each case under review.
- Set up and monitored payment plans and processed payments.
- Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
- Checked completeness of information when processing applications and transactions.
- Examined accounting systems and records to determine appropriateness of methods and controls.
- Reviewed historical data to check compliance with internal and regulatory standards.
Certified Deputy Tax Collector
Marion County Tax Collectors Office
Ocala
Education
South Point High School
South Point , Ohio Skills
- Tax compliance
- Financial analysis
- Data reporting
- Accounting practices
Languages
English
Professional
Timeline
Certified Deputy Tax Collector
Marion County Tax Collectors Office
09.1975 - 08.2022
Certified Deputy Tax Collector
Marion County Tax Collectors Office
South Point High School