Margaret Kunish
Amherst
Summary
Motivated and dependable college student pursuing a degree in Criminal Justice with a minor in Psychology, driven by a passion for hard work and a commitment to making a meaningful impact. Recognized for reliability under pressure and adaptability in fast-paced environments, consistently going the extra mile to ensure effective task completion. Proven experience in customer service, team collaboration, and problem-solving, complemented by a strong work ethic and a genuine desire to assist others while fostering professional growth. Eager to leverage skills and knowledge to contribute positively in dynamic settings.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Planet Fitness
Warren, RI
11.2025 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted members with account management, membership changes, and billing inquiries.
- Maintained cleanliness and organization of the gym environment to enhance member experience.
- Drove sales growth and enhanced sign-up rates through targeted marketing strategies.
Retail Store
Surfside Pool Company
Amherst, NH
2021 - 04.2023
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Crew Member
Dunkin Donuts
Merrimack, USA
04.2022 - 12.2024
- Prepared and served beverages in accordance with company standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and ensured positive experiences.
Summer Camp Lifeguard and Instructor
Griswold Scout Reservation
Gilmanton Ironworks, NH
06.2021 - 08.2021
- Monitored swimming areas to ensure safety of campers and staff.
- Assisted in delivering swim instruction and water safety education
Pet Sitter / Dog Walker
Self-employed
Amherst, NH
2016 - Current
- Provided daily care for multiple pets, ensuring safety and well-being.
- Administered medications as directed by pet owners, maintaining health standards.
Education
Bachelor of Arts - Criminal Justice
Roger Williams University
Bristol, RI01-2028
High School Diploma -
Souhegan High School
Amherst, NH01-2023
Skills
- Attention to detail
- Animal care
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
- Inventory management
- Schedule management
- Animal handling
- Team building
- Critical thinking
- Active listening
Accomplishments
- Deans List
- Defensive Player of the Year
- Varsity Field Hockey
- Most Improved Player of the Year, Varsity Softball
Certification
- Eagle Scout, 2023
- First Aid, CPR, and AED, 2023
- Assistant Scoutmaster, 2024-01, Current
- Senior Patrol Leader, 2019-02, 2020-02
Timeline
Customer Service Representative
Planet Fitness
11.2025 - Current
Crew Member
Dunkin Donuts
04.2022 - 12.2024
Summer Camp Lifeguard and Instructor
Griswold Scout Reservation
06.2021 - 08.2021
Retail Store
Surfside Pool Company
2021 - 04.2023
Pet Sitter / Dog Walker
Self-employed
2016 - Current
Bachelor of Arts - Criminal Justice
Roger Williams University
High School Diploma -
Souhegan High School