Margaret Locke
Morgantown ,KY
Summary
Certified Pharmacy Technician with several years of experience, showcasing exceptional attention to detail and problem-solving skills. Adept in medication dispensing and inventory control, significantly enhancing pharmacy efficiency and patient care. Known for outstanding customer service and support to pharmacists, embodying pharmaceutical calculations and regulatory compliance mastery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Medical Center Of Bowling Green
06.2024 - Current
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled substances
- Maintain omnicell inventory and ensure drugs are stocked properly while maintaining expiration dates and rotating stock
- Answering phone calls to assist nurses with any complications and referring to pharmacists when necessary
Certified Pharmacy Technician
King Drug And Home Care
09.2023 - 05.2024
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Certified Pharmacy Technician
Sheldon’s Express Pharmacy
12.2022 - 09.2023
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Pharmacy Technician
Walgreens Pharmacy
10.2021 - 12.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Streamlined prescription processing with accurate data entry and verification of patient information.
Sales Associate
Target
08.2019 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all transactions
- Managed returns, exchanges and refunds in accordance with store policy.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Student Office Assistant
Western Kentucky University
08.2016 - 05.2019
- Contributed to a welcoming office environment by greeting visitors, answering phone calls, and providing accurate information.
- Improved communication between departments through efficient message delivery and prompt response to inquiries.
- Supported administrative staff with data entry tasks, maintaining accurate records of student information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
Master Of Applied Economics - Economics
Western Kentucky University
Bowling Green, KY12.2020
Bachelor - Economics
Western Kentucky University
Bowling Green, KY05.2020
Skills
- Attention to detail
- Problem-solving skills
- Customer service
- Data entry
- HIPAA regulations
- Medication dispensing
- Manual and automated medication dispensing
- Pharmaceutical calculations
- Pharmacist support
- Pharmacy law compliance
- Aseptic techniques
- Compounding techniques
- Regulatory compliance
- Drug inventory control
- Sterile technique
Certification
National Board of Pharmacy Certified Pharmacy Technician
Kentucky Board of Pharmacy license
Timeline
Certified Pharmacy Technician
Medical Center Of Bowling Green
06.2024 - Current
Certified Pharmacy Technician
King Drug And Home Care
09.2023 - 05.2024
Certified Pharmacy Technician
Sheldon’s Express Pharmacy
12.2022 - 09.2023
Pharmacy Technician
Walgreens Pharmacy
10.2021 - 12.2022
Sales Associate
Target
08.2019 - 10.2021
Student Office Assistant
Western Kentucky University
08.2016 - 05.2019
National Board of Pharmacy Certified Pharmacy Technician
Kentucky Board of Pharmacy license
Master Of Applied Economics - Economics
Western Kentucky University
Bachelor - Economics
Western Kentucky University
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