JOCELYN BATZER
Mansfield,Texas
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
5
5
years of professional experience
Work History
Barista
Target
Mansfield, TX
01.2025 - Current
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Student Intern
Reach Council
Midlothian, Texas
01.2025 - 08.2025
- Attended weekly team meetings and provided feedback on projects.
- Monitored changes in trends regarding substance use by analyzing data from surveys and focus groups.
- Evaluated program effectiveness through collecting data from participants before, during, and after intervention activities.
- Delivered prevention education sessions in elementary schools to promote healthy choices.
- Partnered with the communities team to implement prevention services within the community.
Barista
Target
Arlington, TX
10.2022 - 09.2023
- Opened and closed Starbucks.
- Followed the opening and closing procedures.
- In charge of training new baristas, stocking, and ordering.
- Set up for launches and maintained the merchandise area.
- Connected with customers while preparing food and beverages.
- Kept a clean work area and followed store procedures.
- Handled cash and worked the POS while interacting with customers.
- Monitored inventory levels of supplies and restocked when necessary.
Barista
Starbucks
Mansfield, TX
02.2022 - 08.2022
- Set up for launches and maintained the merchandise area.
- Connected with customers while preparing food and beverages.
- Kept a clean work area and followed store procedures.
- Handled cash and worked the POS while interacting with customers.
Barista
Target
Arlington, TX
03.2021 - 10.2021
- In charge of training new baristas.
- Set up for launches and maintained the merchandise area.
- Connected with customers while preparing food and beverages.
- Kept a clean work area and followed store procedures.
- Handled cash and worked the POS while interacting with customers.
Barista
Starbucks
Mansfield, TX
10.2020 - 02.2021
- Connected with customers while preparing food and beverages.
- Kept a clean work area and followed store procedures.
- Handled cash and worked the POS while interacting with customers.
Education
Bachelor of Arts - Psychology
University of Texas
Arlington, TX01.2019
MSW - Social Work
The University of Texas At Arlington
Arlington, TXSkills
- Customer service
- Beverage preparation
- Inventory management
- Verbal and written communication
- Substance use prevention
- Community engagement
- Team collaboration
- Training and development
- Time management
- Efficient under pressure
Timeline
Barista
Target
01.2025 - Current
Student Intern
Reach Council
01.2025 - 08.2025
Barista
Target
10.2022 - 09.2023
Barista
Starbucks
02.2022 - 08.2022
Barista
Target
03.2021 - 10.2021
Barista
Starbucks
10.2020 - 02.2021
Bachelor of Arts - Psychology
University of Texas
MSW - Social Work
The University of Texas At Arlington
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