Margaret - Meg(Prf) Reilly
Chandler,AZ
Summary
Accomplished Assistant Branch Manager with a proven track record in the roofing and building industry, enhancing operational efficiency and customer satisfaction. Skilled in Operations Management and Team Development, I have significantly raised service standards and staff performance. Expert in banking and financial services, I excel in driving business growth and fostering high-performing teams.
Overview
29
29
years of professional experience
Work History
Assistant Branch Manager
American Roofing Supply
04.2024 - Current
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
Assistant Branch Manager
RWC Building Products
12.2005 - 03.2024
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Bar Manager
Famous Sams
03.1996 - 11.2005
Education
Associate Of Arts And Sciences - Developmental Psychology
College of The Canyons
Valencia, CASkills
- Banking
- Operations Management
- Business Development
- Team Development
- Operational Efficiency
- Account Management
- Sales expertise
- Financial Services
Timeline
Assistant Branch Manager
American Roofing Supply
04.2024 - Current
Assistant Branch Manager
RWC Building Products
12.2005 - 03.2024
Bar Manager
Famous Sams
03.1996 - 11.2005
Associate Of Arts And Sciences - Developmental Psychology
College of The Canyons
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