Margaret Niles Marks
Chicago,IL
Summary
Server with nearly a decade of restaurant experience, dedicated to delivering exceptional customer service. Skilled in managing high-volume shifts, building rapport with guests, and ensuring a seamless dining experience. Seeking a serving position in an upscale restaurant where professionalism and attention to detail are valued.
Overview
7
7
years of professional experience
Work History
Server
Lucrezia La Jolla
San Diego, California
12.2023 - 12.2024
- Provided precision service in a high-volume, fine dining Italian restaurant with a focus on upscale guest experiences.
- Managed multiple large events, coordinating with kitchen and bar staff to ensure flawless execution.
- Delivered attentive, personalized service to high-profile clients, maintaining discretion and professionalism.
- Maintained in-depth knowledge of menu items, wine pairings, and seasonal specials to enhance guest satisfaction.
Server
Scali Ristorante
Colubus, Ohio
07.2017 - 08.2023
- Promoted from busser to server within two years, reflecting strong work ethic and dedication.
- Delivered exceptional service in a fast-paced fine dining Italian restaurant, fostering relationships with a large base of regular guests.
- Collaborated closely with team members to ensure smooth, efficient service during peak hours.
- Provided bartending services, preparing classic and specialty cocktails while maintaining a clean, organized bar.
- Maintained deep knowledge of Italian cuisine and wine to provide informed recommendations and enhance guest experiences.
- Returned to work here after moving back to Ohio from March 2025-August 2025
Education
Doctor of Physical Therapy -
Northwestern University
Chicago, IL08-2028
Bachelor of Science - Public Health
The Ohio State University
Columbus, OH05-2022
Skills
- Fine dining service standards & etiquette
- High-volume, fast-paced service
- Event & banquet service coordination
- POS systems & order accuracy
- Upselling & menu recommendations
- Bartending & beverage preparation
- Guest relations & conflict resolution
- Team collaboration & communication
- Time management under pressure
References
Ivica Stojanov
- General Manager, Lucrezia La Jolla
- (619) 831-2927
Stephanie Musselman
- Owner, Scali Ristorante
- (614) 205-0242
Timeline
Server
Lucrezia La Jolla
12.2023 - 12.2024
Server
Scali Ristorante
07.2017 - 08.2023
Doctor of Physical Therapy -
Northwestern University
Bachelor of Science - Public Health
The Ohio State University
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