Margaret O’Keefe
Chicago,IL
Summary
Dynamic bartender and server with a proven track record at Levy Restaurants, excelling in high-volume environments. Recognized for strong multitasking abilities and exceptional customer service, I effectively managed cash transactions while ensuring compliance with quality standards. A reliable team player, I fostered seamless communication between kitchen and service teams to enhance operational efficiency.
Overview
14
14
years of professional experience
Work History
Bartender/Server
Levy Restaurants
03.2025 - Current
- Directed beverage preparation and service operations, ensuring compliance with quality standards.
- Managed cash transactions accurately and efficiently during high-volume service periods.
- Facilitated communication between kitchen staff and service team to guarantee timely execution of food and drink orders.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
Catering Bartender
Hilton Chicago
01.2012 - Current
- Crafted innovative cocktail menus tailored to event themes and client preferences.
- Managed bar inventory, ensuring availability of essential supplies for catered events.
- Trained junior bartenders in efficient service techniques and beverage preparation standards.
- Collaborated with catering staff to synchronize drink offerings with food presentations.
- Enhanced guest experience with expert knowledge of drink recipes and personalized recommendations.
- Maintained a professional appearance and demeanor while engaging with guests at diverse social functions.
- Boosted customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Strengthened relationships with clients by promptly addressing concerns or special requests during events.
Bartender /Catering Server
Aramark
01.2014 - 03.2025
- Created signature cocktails, enhancing customer experience and beverage offerings.
- Trained new bartenders on techniques, menus, and customer service standards.
- Collaborated with kitchen staff to synchronize food and drink orders seamlessly.
- Led team in maintaining cleanliness and organization of bar area throughout shifts.
- Served high customer volumes during special events, nights, and weekends.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
Education
High School Diploma -
Richards Vocational High School
Chicago, IL01-1979
Skills
- Customer service
- Team player attitude
- Strong multitasking
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Payment processing
Languages
English
Timeline
Bartender/Server
Levy Restaurants
03.2025 - Current
Bartender /Catering Server
Aramark
01.2014 - 03.2025
Catering Bartender
Hilton Chicago
01.2012 - Current
High School Diploma -
Richards Vocational High School