Margaret Rise
Elkhart,IN
Summary
Proven leader in both healthcare and retail environments, adept at enhancing customer experiences and improving patient well-being. At Dollar General Store, spearheaded promotional events, significantly boosting brand engagement. Skilled in loss prevention strategies and compassionate care, demonstrating a unique blend of social media marketing acumen and empathetic patient support.
Overview
4
4
years of professional experience
Work History
Retail Keyholder
Dollar General Store
Bigfork, MN
05.2024 - 07.2024
- Stored security alarm codes and keys and made routine code changes.
- Performed category maintenance by rotating products according to company product rotation policy.
- Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
- Spearheaded promotional events within the store to increase brand awareness and drive customer engagement.
- Rearranged racks and shelving based on seasonal planograms.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
- Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
PCA
Touch of Home
Bemidji, MN
07.2023 - 12.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
PCA
Serenity Living Solutions
Blackduck, MN
01.2023 - 07.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
PCA
Touch of Home
Bemidji, MN
04.2022 - 01.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
PCA
Serenity Living Solutions
Blackduck, MN
12.2020 - 12.2021
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Skills
- Store operations
- Cash Handling Accuracy
- Employee Training
- Social Media Marketing
- Merchandise Display
- Loss prevention strategies
- Customer Service
- Workplace Safety
Timeline
Retail Keyholder
Dollar General Store
05.2024 - 07.2024
PCA
Touch of Home
07.2023 - 12.2023
PCA
Serenity Living Solutions
01.2023 - 07.2023
PCA
Touch of Home
04.2022 - 01.2023
PCA
Serenity Living Solutions
12.2020 - 12.2021