Margaret Solomon
Riverside,NJ
Summary
Hardworking Sales Associate committed to excellent customer service. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Interested in working within the library system while obtaining a Masters in Library Science.
Overview
3
3
years of professional experience
Work History
Associate
Party City
Mount Laurel, NJ
12.2021 - Current
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Built relationships with customers by providing friendly customer service.
- Handled incoming calls from customers regarding orders or other inquiries.
- Performed cash register functions accurately and efficiently.
- Trained new associates on store operations, policies, and procedures.
- Recommended, selected and located merchandise based on customer desires.
- Described merchandise and explained use, operation and care.
Associate
Halloween City
Burlington, NJ
08.2021 - 11.2024
- Duties as listed above
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ05-2023
Bachelor of Arts - Psychology
Kutztown University of Pennsylvania
Kutztown, PASkills
- Cash Handling
- Courteous and Professional
- Time Management
- Oral communication
- Customer Service
- New Hire Training
- Customer interaction
Accomplishments
- Two times Dean's List at Kutztown University of Pennsylvania and also at Rowan University in Glassboro.
Interests
- Concentration in literature (British Literature, Sensation Fiction, World Literature, Victorian Literature).
- Historical reenactments of the middle ages (as part of the Society of Creative Anachronism)
- Manga and video games
Timeline
Associate
Party City
12.2021 - Current
Associate
Halloween City
08.2021 - 11.2024
Bachelor of Arts - Psychology
Rowan University
Bachelor of Arts - Psychology
Kutztown University of Pennsylvania