Secretary/Dispatcher
L & W Towing Auto and Collision
01.1993 - 06.1997
- Managed scheduling and appointment coordination to enhance operational efficiency.
- Assisted in processing customer inquiries and service requests promptly.
- Maintained accurate records of invoices, payments, and service documentation.
- Utilized office software to streamline communication and document management.
- Coordinated with towing operators to ensure timely dispatch of services.
- Organized and maintained filing systems for easy access to important documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.