Margaret Welton
NPB,FL
Summary
Accomplished Supervisor with a proven track record at Sitrin Health Care, enhancing team productivity by over 20% through effective staff management and process improvement. Skilled in complex problem-solving and excellent communication, adept at fostering professional relationships and driving high-quality patient care outcomes.
Overview
8
8
years of professional experience
Work History
Supervisor
Sitrin Health Care
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
RN
Oswego Hospital
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
RN Supervisor
The Gardens Court
11.2016 - 09.2024
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
Education
Associates - Nursing Big
St Elizabeth’s College of Nursing
Utica, NY05.2009
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Processes and procedures
- Process Monitoring and Improvement
- Problem-Solving
- Multitasking Abilities
- Multitasking
- Attention to Detail
- Excellent Communication
- Decision-Making
- Effective Communication
- Adaptability and Flexibility
- Organizational Skills
- Analytical Thinking
- Active Listening
- Professionalism
- Relationship Building
- Adaptability
- Interpersonal Skills
- Written Communication
- Problem-solving aptitude
- Professional Demeanor
- Problem-solving abilities
Timeline
RN Supervisor
The Gardens Court
11.2016 - 09.2024
Supervisor
Sitrin Health Care
RN
Oswego Hospital
Associates - Nursing Big
St Elizabeth’s College of Nursing
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