Margaret Woods-Kane
Stuarts Draft,VA
Summary
Knowledgable Support Enforcement Specialist with extensive experience at the Virginia Division of Child Support. Expert in policy interpretation and data analysis, successfully mentoring staff while enhancing time management skills. Proven ability to communicate effectively with diverse populations, ensuring compliance with legal requirements and fostering community trust.
Overview
36
36
years of professional experience
Work History
Support Enforcement Specialist
Virginia Division of Child Support
10.2021 - Current
- Interpret law, regulation and policy in order to develop appropriate enforcement strategies.
- Collect and analyze information in order to take appropriate enforcement actions while adhering to legal requirements and agency policies.
- Interact with a diverse client population to provide information and guidance regarding child support services and legal obligations.
- Mentor new staff in both hard skills such as court filings and soft skills, such as time management.
Volunteer Firefighter
Stuarts Draft Volunteer Fire Company
12.1989 - Current
- Served in multiple roles including training officer, sargent, lieutenant and captain.
- Provide firefighting and other emergency response services to the community
- Provided state certification training to others in emergency medical services including EMT and first responder training, CPR certification and Firefighter 1 and 2.
Child Protectives Services Investigator
Rockbridge Department of Social Services
09.2019 - 05.2021
- Investigated reports of child abuse and neglect using interview techniques, information gathering through public sources, medical, legal and school records.
- Prepared court filings, including removal orders and protective orders.
- Testified in Juvenile and Domestic Relations Court, Circuit Court and General District Court, on both civil and criminal matters.
- Interacted with a diverse population, including families, schools, community service providers, law enforcement, and the Commonwealth Attorney.
- Communicate both verbally and in writing.
Child Protective Services Investigator
Shenandoah Valley Social Services
09.2007 - 09.2019
- Investigated reports of child abuse and neglect using interview techniques, information gathering through public sources, medical, legal and school records.
- Prepared court filings, including removal orders and protective orders.
- Testified in Juvenile and Domestic Relations Court, Circuit Court and General District Court, on both civil and criminal matters.
- Interacted with a diverse population, including families, schools, community service providers, law enforcement, and the Commonwealth Attorney.
- Communicate both verbally and in writing.
Education
Bachelor of Arts - Health Care Administration
Mary Baldwin College
Staunton, VA05-1991
Skills
- Written and verbal communication skills
- Policy interpretation and application
- Data analysis
- Time management and task prioritization
Timeline
Support Enforcement Specialist
Virginia Division of Child Support
10.2021 - Current
Child Protectives Services Investigator
Rockbridge Department of Social Services
09.2019 - 05.2021
Child Protective Services Investigator
Shenandoah Valley Social Services
09.2007 - 09.2019
Volunteer Firefighter
Stuarts Draft Volunteer Fire Company
12.1989 - Current
Bachelor of Arts - Health Care Administration
Mary Baldwin College
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