- Gardening
- I participate in a variety of outdoor recreational activities
- Dancing
- Horseback Riding
- Reading
- Regularly practice mindfulness and meditation for overall wellness
- Creative Writing
Margaret A Hammond
West Jordan,USA
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
8
8
years of professional experience
Work History
Server
Eggsburgh
2023.07 - Current
- Performed opening and closing duties, ensuring the dining area is prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Crafted and served a variety of cocktails and beers, ensuring high-quality beverage presentation while adhering to Utah State Law.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, and specials.
Server
Bohemian Brewery and Grill
2020.09 - 2023.04
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Utilized communication practices with kitchen staff and Bar to deliver customer meals and drinks in timely manner.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Server Assistant Manager
Penny Ann's Cafe
2017.08 - 2021.09
- Performed opening and closing duties, ensuring the dining area is prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Crafted and served a variety of cocktails and beers, ensuring high-quality beverage presentation while adhering to Utah State Law.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, and specials.
Education
High School Diploma - Generals
Hunter High School
West Valley City, UT06.2004
Skills
- Exceptional customer service
- Team player
- Mixology
- Safe food handling
- Attention to detail
- Problem-solving
- Multitasking and organization
- Positive guest interactions
- Positive and professional
- Responsible beverage service
- Adaptable and flexible
Interests
Timeline
Server
Eggsburgh
2023.07 - Current
Server
Bohemian Brewery and Grill
2020.09 - 2023.04
Server Assistant Manager
Penny Ann's Cafe
2017.08 - 2021.09
High School Diploma - Generals
Hunter High School