Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Margaret (Maggie) Della Ragione

Greenwich ,CT

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Waitress and Social Media Intern

Pasta Vera
09.2019 - Current
  • Created engaging content to catch attention of potential customers.
  • Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
  • Optimized social media content for maximum engagement and reach.
  • Conducted daily updates to social media profiles to boost company online presence.
  • Responded to comments, posts, and questions from various channels.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Babysitter

Babysitting Service
01.2019 - Current
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with homework assignments and special projects across different subjects.

Education

High School Diploma -

College of Charleston
Charleston, SC
05.2027

Skills

  • Customer Preferences
  • Marketing Analytics
  • Business Operations
  • Current Trends
  • Social Perception
  • Credit and Cash Transactions
  • Hospitality and Accommodation

Languages

Italian
Native or Bilingual

Timeline

Waitress and Social Media Intern

Pasta Vera
09.2019 - Current

Babysitter

Babysitting Service
01.2019 - Current

High School Diploma -

College of Charleston

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Margaret (Maggie) Della Ragione