Margaret (Margot) Ersinghaus
MSW
Las Cruces,NM
Summary
As an MSW student Intern and Spring 2025 graduate from New Mexico State University, I have continued developing my engagement skills and emotional intelligence through trauma-informed, client-centered care and policy-based interventions. I am passionate about providing culturally humble clinical services and thrive in team-focused environments, excelling in assessment, rapport-building, and resource referral. While proud of my growth, I remain committed to lifelong learning and serving diverse communities with compassion and inclusivity.
Overview
28
28
years of professional experience
2
2
years of post-secondary education
Work History
MSW Student Intern
Southwest Family Guidance Center
Las Cruces, NM
08.2024 - 05.2025
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Administered suicide assessments, including interviews under supervision.
- Co-facilitated an adolescent substance abuse group utilizing the Seven Challenges model.
- Provided individual therapy and support under the direction of experienced staff.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Engaged in regular clinical supervision with a licensed clinician.
- Educated clients about available resources in their communities.
- Provided culturally competent care that is sensitive to diverse populations.
- Followed the NASW Code pf Ethics daily
MSW Student Intern
Disability Access Services at NMSU
Las Cruces, NM
08.2023 - 05.2024
- Perform student intakes
- Implement accommodation determinations
- Educated in the ADA and The Rehabilitation Act of 1973
- Utilize policy-based interventions
- Working in wrap-around model services for a student who is blind
- Utilize engagement skills to make students feel comfortable disclosing complex and personal information
- Psychoeducational presentations
- Utilize the NASW Code of Ethics
- Successfully work with my TEAM
- Contributed to multidisciplinary team meetings and treatment planning.
- Wrote notes, completed documentation for referrals and maintained case files.
Customer Service Manager
Continental Airlines
El Paso, Texas
02.1999 - 03.2003
- Company Overview: El Paso International airport
- Utilized trained skills for front counter ticketing and gate duties
- Assisted in smooth transitions for inbound and outbound flights
- Utilized extensive customer service experience to mitigate issues with cancelations and weather delays
- Trained new employees
- Assisted stations in different cities when they were understaffed
- Delegated baggage responsibilities to personnel regarding lost or damaged bags
- Performed successfully during high-stress conflicts and situations requiring quick thinking
- Aided customers with problems related to missed flights, ticketing problems, and emotional stress caused by the aforementioned
- El Paso International airport
Ramp/Ground operations
America West Airlines
El Paso, Texas
07.1997 - 03.1999
- Company Overview: El Paso International airport
- Trained employees to work all outdoor ground operations with aircraft
- Used mechanical skills to push back aircraft and drive ramp equipment such as tugs, potable water trucks, and lavatory vehicles
- Worked with a team to load baggage, mail, and cargo in the correct aircraft bins to allow for weight and balance
- Stayed in optimum physical shape in order to perform job functions
- Utilized mechanical skills to repair essential equipment
- El Paso International airport
Education
Master of Social Work - Social Work
New Mexico State University
Las Cruces, NM05-2025
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ 08.2021 - 04.2023
Forensic Psychology -
Ashford University
Online01.2016
English and American Literature - Minored in Art History, Shakesperean Studies, Humanities
University of Texas El Paso
El Paso, TX01.1992
Skills
- Engagement
- Client assessment
- Resource referral
- Team collaboration
- Suicide assessment
- Psychoeducational presentations
- Active listening
- Effective communication
- Complex Problem-solving
- Emotional intelligence
- Cultural Humility
- Teamwork
References
- Aaron Salas, 575-646-6840
- Bella Farley, 915-252-4518, Bella.Farley@aa.com
- Joseph Molina, 575-646-1722, josephmo@nmsu.edu
- Stacey Scanlon, 575-680-6075, sscanlon@swfamily.com
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Healthcare benefitsPaid time offWork-life balanceCareer advancementQuote
"I am no longer accepting the things I cannot change. I am changing the things I cannot accept."
-Angela Y. Davis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Native language
English
Advanced (C1)
C1
Timeline
MSW Student Intern
Southwest Family Guidance Center
08.2024 - 05.2025
MSW Student Intern
Disability Access Services at NMSU
08.2023 - 05.2024
Bachelor of Arts - Psychology
Arizona State University
08.2021 - 04.2023
Customer Service Manager
Continental Airlines
02.1999 - 03.2003
Ramp/Ground operations
America West Airlines
07.1997 - 03.1999
Master of Social Work - Social Work
New Mexico State University
Forensic Psychology -
Ashford University
English and American Literature - Minored in Art History, Shakesperean Studies, Humanities
University of Texas El Paso
Similar Profiles
Celina BacaCelina Baca
Therapist/Owner at CAP Individual & Family Counseling, LLCTherapist/Owner at CAP Individual & Family Counseling, LLC
Michelle MooreMichelle Moore
Lead First Class Pre-K Teacher at Family Guidance Center Of MontgomeryLead First Class Pre-K Teacher at Family Guidance Center Of Montgomery
Chasity KingChasity King
Community Psychiatric Support Treatment at Family Service And Guidance CenterCommunity Psychiatric Support Treatment at Family Service And Guidance Center